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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I found the tires I was looking for at a reasonable price and with free delivery.
I have used TireRack before. Got my winter tire and wheel package from TireRack for my 2018 Tesla Model 3. Finally received my new 2022 Tesla Model Y and week later with less than 300 miles, I picked up a large screw damaging the sidewall. TireRack had my replacement tire to me in two days.
I appreciated the technical performance report information available for each tire. This gave additional confidence in the purchase.
My only issue was related to the age of the tires…there is no indication through the purchase process what year the tires are made, or how long they are stored before selling.
Have been ordering for years from this company and never had a problem with our products and services. Always find we are looking for.
Easy to order and have the tires I wanted.
Keept changing recommended wheels? Once that little bump was ironed out the tires/wheels available were perfect. Great Price! Wintee
Quick and easy, all the information that I needed was listed!
Tire rack makes the buying process easy and simple. Keep up the good work!
Professional install professional installer, very knowledgeable
Excellent service and process. Would use tire rack again in the future
The website was easy to use and select wheels and tires
It was great being able to see what the wheels looked like on my vehicle
I had previously purchased 4 Continental tires. 1 was slashed when I ran over a glass bottle.
I needed a replacement. Tire Rack had my history on hand and made it easy to match my other tires.
Tire Rack is the only way to order tires in my opinion.
Lots of options, excellent advice and testing, useful reviews.
Loved the tire finder feature. I absolutely hate shopping for tires but this was much easier than trying to figure it out on my own. The day after I placed my order I discovered that the installer I had chosen was no longer in business so I frantically called Tire Rack. They were able to reroute my order to be delivered to another installer.
Loved the ability to rate how important specific tire performance criteria were to me. Really good UX.
It was very easy to shop for the tires that I wanted; there were great search options, including limiters that let me rule out tires I didn't want, so I had fewer listings to review and choose from (and all were perfect for my car). The site worked well on my phone, and placing my order was quick, and very simple!
I ordered four tires for my RV and received all of them in great condition. Three of them were delivered on a Tuesday, and the final one came in that Friday. The tires are dated from this year (unlike the ones I ordered from another company).
Pretty easy, and fast delivery! Shipped right to my door! You can't beat that!
They always provide helpful and useful information for my buying decisions.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

