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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,740
shipping
28,704
quality
29,264
This company responds to reviews on average within 1 day

Instant Feedback

529,600 reviews

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California
1 review
0 helpful votes
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Great information, great prices
April 19, 2026

Needed new shoes for my CX-5 Turbo. Got good information and comparisons. Best price available and with a 2 year warranty, can't beat the deal anywhere.

Date of experience: April 9, 2026
Wisconsin
1 review
0 helpful votes
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Great value!
April 19, 2026

I had previously bought oversized tires for my Toyota Tundra. Customer service contacted me to ensure that I knew that the tires were not the factory size. It seems that there is a good level of quality control and checks and balances to ensure that the customer is getting what they need.

Date of experience: April 9, 2026
Texas
1 review
0 helpful votes
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Always smooth with tire rack!
April 19, 2026

I have bought many sets of tires from Tirerack and will continue to do so!

Date of experience: April 9, 2026
Pennsylvania
1 review
0 helpful votes
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Always Great Experience
April 19, 2026

Been purchasing tires on TireRack for several years. Easy to use website, ensures the proper fit, and fast delivery. Road side hazard warranty is excellent.

Date of experience: April 9, 2026
Indiana
1 review
0 helpful votes
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I have bought multiple sets of wheels and tires from Tirerack and always keep coming back. They do an exception job. I have only had one issue in probably 2 decades and they took care of it quickly. Lifetime customer.

Date of experience: April 9, 2026
Washington
1 review
0 helpful votes
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Good price late delivery
April 19, 2026
Updated review

Got a good price and experience online but had to reschedule with the installers a couple of times because of delivery delay. Probably really a ups issue

Date of experience: April 9, 2026

Quick and convenient
April 10, 2026
Previous review

Quick and convenient

Date of experience: March 31, 2026
Minnesota
1 review
0 helpful votes
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Not great for enthusiasts
April 19, 2026

I am heavily into modifying cars and performance driving/racing. My cars are set up to run sizes, offsets and various things outside of original OEM parameters. And sometimes I just like to test certain theories/possibilities for myself. I understand going in it might not work but you often cancel my orders or refuse to sell me something because it doesn't fit what your screen says will work as opposed to my thousand hours under the vehicle and 20+ years tracking one car in particular. I'm sure the babysitting is great for the masses but I go elsewhere when I can to avoid the headache.

Date of experience: April 9, 2026
Elise B. — TireRack Rep
4 hours ago

Christopher, we truly respect your expertise and understand the challenges that come with specialized modifications. Our goal is to balance safety with flexibility, and we appreciate you sticking with us.

New Jersey
1 review
0 helpful votes
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Tire rack is requiring a forensic level examination and proof of the defect. No help is offered. I must incur all cost and only then possibly be reimbursed. Attitude is poor and not customer-centric. Tire rack does great in sales but when an issue arrises, beware.

Date of experience: April 3, 2026
Elise B. — TireRack Rep
4 hours ago

Thank you for contacting us, Kevin. We understand how frustrating unexpected tire damage can be and a member of our tem will be reaching out to you directly.

New York
1 review
0 helpful votes
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Makes it simple
April 19, 2026

I've ordered lots of tires from tire rack over the last 15+ years, Tire Rack has always been great for having what I need in stock, even in sizes that are slowly becoming obsolete (life is tough for fans of older sports cars with 16" wheels these days)

Date of experience: April 9, 2026
Florida
1 review
0 helpful votes
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Came back
April 19, 2026

I have purchased tires from this site before and had them delivered to the same location before. Everything went fine my wife and me were very happy with the way everything turned out

Date of experience: April 9, 2026
New York
1 review
0 helpful votes
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Love tire rack
April 19, 2026

Fast delivery, the next day delivery and best off all a wide selection of tires. You get to see and shop all the deals rebates and close out, love those close outs
But what i do hate is when they use fedex it comes the next day late, my last order was delivered by fedex ground ( which are contractor and sux) at 837pm the next day which is still next day but at 837pm it might as well be 2 day. I can only hope that all my orders are shipped UPS so then i know i can get them installed and mount the same day by my favorate tire guy ( F*** Mavis)
They should dump FedEx ground (Non Union) and stick with UPS (even though the union president is a D bag)

Date of experience: February 9, 2026
Texas
1 review
0 helpful votes
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Super Service
April 19, 2026
Updated review

Everything was perfect. Clancy, sales rep was very helpful and even doubled check tire size with me for correct fitment.

Date of experience: April 2, 2026

Very positive
April 10, 2026
Previous review

Very positive

Date of experience: March 31, 2026
Nevada
1 review
0 helpful votes
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Tires with Ease
April 19, 2026

Easy to navigate website. Only draw back is the low selection.

Date of experience: April 8, 2026
BL
1 review
0 helpful votes
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Warranty is too complicated
April 19, 2026

I install my own tires, and when they need warranty, I never get the warranty issued back. I think you owe me for 4 or five tires

Date of experience: November 7, 2025
Elise B. — TireRack Rep
15 hours ago

Hi Stephanie, we’re sorry you’re dealing with a tire issue — that can be stressful and we will get reviewwed and reach back out to you directly.

California
1 review
0 helpful votes
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Everything you want at your fingertips
April 19, 2026
Updated review

Purchased many sets of performance tires, wheels, and shocks over the years and am happy with their products, services, and feedback

Date of experience: April 8, 2026

Good service and selection
April 29, 2025
Previous review

Ordered many tire/wheel/suspension stuff. Good products, timely delivery, great customer service and support

Date of experience: April 18, 2025
TT
1 review
0 helpful votes
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Great quality and quick delivery!
April 19, 2026

We had a great experience with tie rack and it makes buying and receiving new tires so easy!

Date of experience: April 9, 2026
New York
1 review
0 helpful votes
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Website is very very well designed for simplicity and ease to find various categories for your wheel size, reviews easy to access and the ability to see reviews specific to your car is amazing. Keep up the good work.

Date of experience: April 8, 2026
Georgia
1 review
0 helpful votes
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Online tools are very good!
April 19, 2026

Been buying tired from you since 2000. Your phone reps used to be more engaged and helped pick the best option or went through the process with more detail

Date of experience: April 8, 2026
New York
1 review
0 helpful votes
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TireRack has hands down the best deals every time. More importantly though, TireRack is a review shop. Nobody does reviews that are as in-depth or as involved as TR. I send everyone I know here. I've been using TR for close to 15 years, and it's never let me down. I've even taken advantage of the road hazard warranty. It's not a gimmick. Twice, I've had single tires replaced due to road hazards (torn side-wall on one, and a bubble on another due to potholes).

Date of experience: April 8, 2026
Missouri
1 review
0 helpful votes
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Easy ordering and fast shipping
April 19, 2026
Updated review

I had a question about the tire and customer service was knowledgeable and was able to answer the phone and addressed my question right away. Supper important- the tire arrived in just 2 days.

Date of experience: April 4, 2026

This is a hard to find tire, but they had it
April 12, 2026
Previous review

This is a hard to find tire, but they had it.

Date of experience: April 2, 2026