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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy ordering experience, helpful support, great interface so you know you are getting the right setup for wheel/tire combos for your car
I have done business for years with Tire Rack. They have always gone out of their way to satisfy me.
So far, excellent. Easy navigation and checkout. We'll see how delivery goes.
Delivery was fine. Received two tires one day and the other two the next. The only problem I had was trying to track them. Most likely because I checked out as a guest it was made quite difficult. Other than that, everything went well.
I am a repeat customer. Always a pleasant experience dealing with Tire Rack. Tons of product information and fast shipping
Tire Rack Great Pep boys, not Great. Installation took way to long They snapped off the lug nuts and wanted me to pay for there damages.
Quick and easy. Shipped to the place who will be doing the install
Awesome experience so far with this and past purchases
I enjoy researching and purchasing my tires on TireRack, knowing I get great information, the extra road hazzard warranty and usually installation prices as displayed on your site. I say usually cause this time the recommended installer I had the tires shipped to and installed at charged an extra $10 in installation services than you advertised and they also padded on a $4 environmental fee. There was not out of ordinary installation and the tire size fell within their advertised install price. So I just feel they padded the price for more profit. I mentioned something to the installer and they just said thats the price. I didnt want to argue over $14 but now I know not to go there again if thats what they will do.
Excellent interface and research tools
Got what I wanted un the time I needed.
Real good experience.
Very easy to find what I needed. Thanks! What else can I say... Tire rack has always been my go to place to get the quality tires I want. Thanks again!
Have always had exceptional, knowledgeable service.
First time user, hope it is as easy to receive as it was to order!
Great overall experience, the free shipping really helped my wallet!
Many tires to choose from that I can't get locally. Very fast shipping.
Easy to use and quick shipping directly to me.
Easy to navigate and great customer service. Was called after I purchased the tires and asked if I meant to buy winter tires based on my location, pretty cool that they ensure you are purchasing the right tires for your climate.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.