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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,686
shipping
28,650
quality
29,210
This company responds to reviews on average within 1 day

Instant Feedback

528,442 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Great Service and Support
September 26, 2022

Easy ordering experience, helpful support, great interface so you know you are getting the right setup for wheel/tire combos for your car

Date of experience: September 26, 2022
Vermont
1 review
0 helpful votes
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N/A
September 26, 2022

N/A no complaints experience great. Nothing more to say. Thank you.

Date of experience: September 26, 2022
North Carolina
1 review
0 helpful votes
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2018 BMW 540i running 245/40R-19 CONTINENTAL PROCONTACT
September 26, 2022
Updated review

I have done business for years with Tire Rack. They have always gone out of their way to satisfy me.

Date of experience: September 26, 2022

Excellent Service
October 23, 2019
Previous review

Excellent Service

Date of experience: October 23, 2019
New York
2 reviews
3 helpful votes
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Easy as pie.
September 26, 2022

So far so good. Easy, well-designed site. No problems with tracking.

Date of experience: September 26, 2022
New York
1 review
0 helpful votes
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Tracking is an issue
September 26, 2022

So far, excellent. Easy navigation and checkout. We'll see how delivery goes.
Delivery was fine. Received two tires one day and the other two the next. The only problem I had was trying to track them. Most likely because I checked out as a guest it was made quite difficult. Other than that, everything went well.

Date of experience: September 26, 2022
Louisiana
1 review
0 helpful votes
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Great Selection & Prices
September 26, 2022

I am a repeat customer. Always a pleasant experience dealing with Tire Rack. Tons of product information and fast shipping

Date of experience: September 25, 2022
California
1 review
0 helpful votes
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TIRE rACK gREAT-pEPBOYS nOT gREAT
October 26, 2022
Updated review

Tire Rack Great Pep boys, not Great. Installation took way to long They snapped off the lug nuts and wanted me to pay for there damages.

Date of experience: September 25, 2022
Albert K. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.


Quick, precise, and easy!
September 16, 2022
Previous review

Quick, precise, and easy!

Date of experience: September 16, 2022
New York
1 review
0 helpful votes
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Quick and easy. Shipped to the place who will be doing the install

Date of experience: September 25, 2022
California
1 review
0 helpful votes
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Great stuff
September 26, 2022

Awesome experience so far with this and past purchases

Date of experience: September 25, 2022
New Jersey
1 review
0 helpful votes
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I enjoy researching and purchasing my tires on TireRack, knowing I get great information, the extra road hazzard warranty and usually installation prices as displayed on your site. I say usually cause this time the recommended installer I had the tires shipped to and installed at charged an extra $10 in installation services than you advertised and they also padded on a $4 environmental fee. There was not out of ordinary installation and the tire size fell within their advertised install price. So I just feel they padded the price for more profit. I mentioned something to the installer and they just said thats the price. I didnt want to argue over $14 but now I know not to go there again if thats what they will do.

Date of experience: September 25, 2022

Excellent interface and research tools
December 17, 2019
Previous review

Excellent interface and research tools

Date of experience: December 17, 2019
Wisconsin
1 review
0 helpful votes
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Got what I needed in the time givin
September 26, 2022

Got what I wanted un the time I needed.
Real good experience.

Date of experience: September 25, 2022
Iowa
1 review
0 helpful votes
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Excellent
September 26, 2022

Excellent experience super fast delivery great sales team you get what you you want

Date of experience: September 25, 2022
Illinois
1 review
0 helpful votes
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Happy
September 26, 2022

Very easy to find what I needed. Thanks! What else can I say... Tire rack has always been my go to place to get the quality tires I want. Thanks again!

Date of experience: September 25, 2022
Louisiana
2 reviews
0 helpful votes
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Awesome
September 26, 2022

Very easy and fast. Great experience. Great price and was delivered super fast. Will order again when the time comes.

Date of experience: September 25, 2022
Michigan
1 review
0 helpful votes
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Review
September 26, 2022

Have always had exceptional, knowledgeable service.

Date of experience: September 25, 2022
Maine
1 review
0 helpful votes
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Simple fast and economic!
September 26, 2022

First time user, hope it is as easy to receive as it was to order!

Date of experience: September 25, 2022
Colorado
1 review
0 helpful votes
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Can't beat the price!
September 26, 2022

Great overall experience, the free shipping really helped my wallet!

Date of experience: September 25, 2022
Texas
1 review
0 helpful votes
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4 New Runflats
September 25, 2022

Very easy, simple to navigate and place order… Great experience

Date of experience: September 25, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
September 25, 2022
Updated review

Many tires to choose from that I can't get locally. Very fast shipping.

Date of experience: September 25, 2022

Easy to use and quick shipping directly to me
September 28, 2021
Previous review

Easy to use and quick shipping directly to me.

Date of experience: September 28, 2021
Wisconsin
1 review
0 helpful votes
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Easy purchase and quick shipping.
September 25, 2022
Updated review

Easy to navigate and great customer service. Was called after I purchased the tires and asked if I meant to buy winter tires based on my location, pretty cool that they ensure you are purchasing the right tires for your climate.

Date of experience: September 25, 2022

Easy to navigate
September 19, 2022
Previous review

Easy to navigate

Date of experience: September 19, 2022