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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to work with the staff that exceeded our expectations. Good delivery to the appropriate shop that we use.
Amazing experience…fast delivery good customer service
Very good website, easy to find precise recommendations for my vehicle, with plenty of customer reviews
Very impressed with the website shopping experience
Thanks again! Tires arrived even quicker than expected and are exactly what I ordered. Can't beat this company for service and quick turnaround.
Always a pleasure. My vehicles are saved, so all i need to do is call up my vehicle and search. Always easy, always plenty of options, always great customer service and always quick shipping! Many times the next day!
Great and fast service! I refer anyone that needs tires to tire rack. I am a repeat customer and will continue to be whenever possible.
First, the pros:
- Selection is fantastic. Far exceeds the options available from the dealer or from local tire shops / Discount Tire-style shops.
- Shipping is lightning fast. Literally 2 day delivery which is mind-blowing for large / semi-heavy items.
- Ordering process is great. Easy to compare products, easy to purchase, easy to select an installer and ship to them.
Cons:
- Installer I selected was not great. This is mostly my fault in the end (I certainly could have selected a different installer). But the appointment I scheduled ended up getting canceled and they stated they had no availability for weeks - one of the reasons I selected them was that I could book an appointment directly on Tire Rack for one of their open slots, so this was pretty frustrating. Once the time for the appointment came, then they said they couldn't work on my particular vehicle. That was pretty frustrating as well.
The way you collected the CC and shipping info was a bit unusual... and I would like better options for looking up past orders.
Very Good Online really liked the ease of purchase
Delivery time reasonable considering recent storm activity
Smooth purchase. TireRack called to let me know the tire I originally ordered was not in stock and recommended a replacement.
Information is easy to find and the comparer really helps with the selection.
You've made it easy to select tires based on model of the vehicles.
Pretty easy to order, and delivered in a day. Would definitely order from here again.
Quick and convenient. I opted to pick up the tires from the warehouse and saved some extra money. It was no problem finding someone to do the install.
Always quick and easy. Shipped quickly to authorized installer. Recived confirmation of delivery. Quick installation at resonable price. Curiously, while waiting for completion of mounting, I overheard one of the employees of Fleet Farm, that sells tires, referring a customer to TireRack.com.
Very easy to order. Really good price. Arrived within a day.
Smooth Process at a Fair Price. Receiving the new tires from Tire Rack and replacing the old was simple and saved me over $100's.
Easy to Choose & Smooth on all fronts. Their delivery length/time was perfect.
Large selection of brands and sizes with an easy-to-use format that guarantees the right size and fit
I ordered premium tires at an amazing price and they came the next day, free shipping! I will be back for my next set when they are needed.
The website was kind of "buggy" when ordering tires.
I wanted to switch from run- flats for a variety of reasons, but I was concerned that the non run- flats wouldn't have the same lower profile of run-flats. The Continental extreme contact dws06 were exactly what I was looking for.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

