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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,364 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Easy to deal with
September 29, 2022

Easy to work with the staff that exceeded our expectations. Good delivery to the appropriate shop that we use.

Date of experience: September 29, 2022
California
1 review
0 helpful votes
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Tire rack rocks
September 29, 2022

Amazing experience…fast delivery good customer service

Date of experience: September 29, 2022
Maryland
1 review
0 helpful votes
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Excellent shopping experience!
September 29, 2022
Updated review

Very good website, easy to find precise recommendations for my vehicle, with plenty of customer reviews

Date of experience: September 29, 2022

Wide selection, great prices, fast delivery
October 14, 2021
Previous review

Very impressed with the website shopping experience

Date of experience: October 14, 2021
Oklahoma
1 review
0 helpful votes
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Fast, easy, and in stock
September 29, 2022

Easy to navigate site, great prices, great selection

Date of experience: September 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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Perfection
September 29, 2022

Thanks again! Tires arrived even quicker than expected and are exactly what I ordered. Can't beat this company for service and quick turnaround.

Date of experience: September 29, 2022
New Jersey
2 reviews
0 helpful votes
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Extremely happy repeat customer
September 29, 2022
Updated review

Always a pleasure. My vehicles are saved, so all i need to do is call up my vehicle and search. Always easy, always plenty of options, always great customer service and always quick shipping! Many times the next day!

Date of experience: September 29, 2022

Always Happy with Tire Rack
June 27, 2022
Previous review

Great and fast service! I refer anyone that needs tires to tire rack. I am a repeat customer and will continue to be whenever possible.

Date of experience: June 27, 2022
Texas
1 review
0 helpful votes
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First, the pros:
- Selection is fantastic. Far exceeds the options available from the dealer or from local tire shops / Discount Tire-style shops.
- Shipping is lightning fast. Literally 2 day delivery which is mind-blowing for large / semi-heavy items.
- Ordering process is great. Easy to compare products, easy to purchase, easy to select an installer and ship to them.

Cons:
- Installer I selected was not great. This is mostly my fault in the end (I certainly could have selected a different installer). But the appointment I scheduled ended up getting canceled and they stated they had no availability for weeks - one of the reasons I selected them was that I could book an appointment directly on Tire Rack for one of their open slots, so this was pretty frustrating. Once the time for the appointment came, then they said they couldn't work on my particular vehicle. That was pretty frustrating as well.

Date of experience: September 29, 2022
Georgia
1 review
0 helpful votes
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Excellent, as usual.
September 29, 2022

The way you collected the CC and shipping info was a bit unusual... and I would like better options for looking up past orders.

Date of experience: September 29, 2022
Massachusetts
1 review
0 helpful votes
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Very Good Experience
September 29, 2022

Very Good Online really liked the ease of purchase

Date of experience: September 29, 2022
Florida
1 review
0 helpful votes
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Tires
September 29, 2022

Delivery time reasonable considering recent storm activity

Date of experience: September 29, 2022
Virginia
1 review
0 helpful votes
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Na
September 29, 2022
Updated review

Smooth purchase. TireRack called to let me know the tire I originally ordered was not in stock and recommended a replacement.

Date of experience: September 29, 2022

Information is easy to find and the comparer really...
February 1, 2020
Previous review

Information is easy to find and the comparer really helps with the selection.

Date of experience: February 1, 2020
Missouri
1 review
0 helpful votes
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Best value
September 29, 2022

You've made it easy to select tires based on model of the vehicles.

Date of experience: September 29, 2022
Missouri
1 review
0 helpful votes
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Pretty easy to order, and delivered in a day. Would definitely order from here again.

Date of experience: September 29, 2022
Minnesota
1 review
0 helpful votes
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A great deal that got even better
September 29, 2022

Quick and convenient. I opted to pick up the tires from the warehouse and saved some extra money. It was no problem finding someone to do the install.

Date of experience: September 29, 2022
Wisconsin
1 review
0 helpful votes
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New Shoes
September 29, 2022
Updated review

Always quick and easy. Shipped quickly to authorized installer. Recived confirmation of delivery. Quick installation at resonable price. Curiously, while waiting for completion of mounting, I overheard one of the employees of Fleet Farm, that sells tires, referring a customer to TireRack.com.

Date of experience: September 29, 2022

As always, quick and easy
October 5, 2019
Previous review

As always, quick and easy.

Date of experience: October 5, 2019
Utah
1 review
0 helpful votes
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Easy to order. Great deal
September 29, 2022

Very easy to order. Really good price. Arrived within a day.

Date of experience: September 29, 2022
Missouri
1 review
0 helpful votes
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Smooth Tire Replacement
September 29, 2022
Updated review

Smooth Process at a Fair Price. Receiving the new tires from Tire Rack and replacing the old was simple and saved me over $100's.

Date of experience: September 29, 2022

Steady-Follow-up
August 16, 2022
Previous review

Easy to Choose & Smooth on all fronts. Their delivery length/time was perfect.

Date of experience: August 16, 2022
Wisconsin
1 review
0 helpful votes
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TIRE purchase 10-5-2022
September 29, 2022

Large selection of brands and sizes with an easy-to-use format that guarantees the right size and fit

Date of experience: September 29, 2022
Ohio
1 review
0 helpful votes
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Great experience
September 29, 2022
Updated review

I ordered premium tires at an amazing price and they came the next day, free shipping! I will be back for my next set when they are needed.

Date of experience: September 29, 2022

The website was kind of "buggy" when ordering tires
September 20, 2022
Previous review

The website was kind of "buggy" when ordering tires.

Date of experience: September 20, 2022
New Jersey
1 review
0 helpful votes
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Switching from run-flats.
September 29, 2022

I wanted to switch from run- flats for a variety of reasons, but I was concerned that the non run- flats wouldn't have the same lower profile of run-flats. The Continental extreme contact dws06 were exactly what I was looking for.

Date of experience: September 29, 2022