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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Amazing products with great service. Last time I ordered the wrong tire for my vehicles loading weight. Tire rack called me quickly, informed me of this safety risk and worked with me to pick the right tire for my Jeep Rubicon. Service is outstanding along with fair pricing. Also offers the best tires.
Tire Rack is a great site to select tires. I like the reviews, tests and tire comparison.
However, I would be a bit warry to order tires that are not carried by your local installer. I had to replace one, and the lead time to arrive is 5 days during which I won't be able to drive my car.
Every was perfect The core center was on point. Gave me information I needed.
I've used Tire Rack for ordering tires for all my cars; from SUV's to high performance sports cars and 1950s-60s classic sports cars. The ease of ordering, the customer support and the wide selection and customer reviews are unparalleled. The staff is very experienced and they review your order to ensure it is the right fit for your car and give you great recommendations.
I have ordered via tire rack for 5 years now. It is always a seamless experience with savings well beyond any other online vendor or brick and mortar tire place.
I've always had a great experience with Tire Rack itself, but the Southwest Ranches Firestone should be removed as a recommended installer.
I have sent feedback about this before and never really received an appropriate resolution. That location has serious problems with staffing/management. The last time I purchased tires via Tire Rack and had them shipped to and installed at Firestone, one tire was installed with the outside facing in so I had to take off from work and have it reinstalled.
They did not balance it again after reinstallation and installed all of the lug bolts with an unrestricted air impact gun, not a torque wrench, so I also had to complain and have them reinstall all of the lug bolts because they would be impossible to get off myself if I caught a flat or wanted to rotate tires.
The alignment I received there also turned out to be way off after taking it to another shop and even after getting the wheel balanced again I had persistent NVH problems for the entire life of the tire until it recently had a complete inner sidewall failure on a road trip at around 45k miles. I have never had a tire failure like this before and believe it is related to the tire being installed twice at this horrible Firestone location, as I religiously rotate every 5k, have replaced all suspension components, and get alignments annually.
I reached out to management at Firestone multiple times and they refused to reimburse me for the botched alignment and considered legal action but I ended up just letting it go and refuse to go to any Firestone franchise again despite having a lifetime alignment package with them.
Please at least lower their rating.
Hopefully this new experience with a mobile tire installer is nothing like my previous experience with a recommended installer.
Please note, I would have went with Tire Rack mobile installation but noticed that Roadforce balancing was not an option.
It seems like Tire Rack has changed the way they show you their testing and reviews.
The review I watched showed 2 analyzers riding together and taking turns driving.
Meanwhile they were talking to each other about all the tires they were testing.
A very good way to tell you on the performance and feel of the product.
A tire is round and made of rubber. After that, they are all different. Price doesn't matter either.
Tire Rack goes above and beyond to explain this.
Great selection, especially for rare sizes. Found exactly what I needed for my staggered setup. The ratings charts, reviews and comparisons on the site make selecting tires easy. The 2 year road hazard included for free and seamless integration with Discount Tire for installation are huge bonuses, and overall a less expensive route than direct through DT.
Bought tires last month for my Porsche. I got them from Tire Rack, they were less expensive than anyone locally by hundreds of dollars.
Great prices and easy to shop and maneuver their website. Customer service is great and not a long wait. Overall great place and great prices cant beat it
As advertised, set of 4 tires arrived to the chosen installation location.
I used Tire Rack for tires and installation for both my wife and my son who is away at college. Both times we've been pleased with the timeliness and quality of the service.
Previous experience with Tire Rack was super. I had their mobile service come to the house and everything was great.
As always...! Great pricing on tires - including road hazard - and very quick delivery.
I bought 4 sweet Goodyear tires they are great got a amazing price on them hit the biggest pothole in existence and surprisingly it held up just got a bubble but the free 2 year road hazard protection is absolutely amazing I can't recommend enough Tire Rack is outstanding
Found awesome tires for a great price and options for me to pick them up and save more cash is awesome
We've ordered several sets of tires from Tire Rack. The website is extremely helpful, prices competitive. Our mechanic says he can't even beat the prices! Shipping updates very helpful and shipping to our garage even better!
I've been using Tire Rack for years because they make it easy to shop and compare to find the best tires of my circumstances. Their website makes the tire shopping process easy. Good prices and free road hazard insurance are a bonus.
Love the ability to get multiple brands of tires shipped to the door. If anything that could be improved upon it would be negotiating better deals for repeat customers. I purchase probably about 10 or more tires a year and they never give any type of discount unlike Discount Tire Direct used to
Fast delivery and easy install at discount tire, u get a great quality product at a great price and also get quality service and help from the discount tire team
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Hello Reydianno, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and a member of our team will be reaching out to you directly. Thank you for sticking with us!