Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,823
shipping
28,787
quality
29,347
This company responds to reviews on average within 1 day

Instant Feedback

530,762 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Ahmad P.
Unfollow Ahmad P.
Share Review
Report Review

Very good tire information an provided details that helped me make the right decision.

Date of experience: October 24, 2022
New York
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

New Defender tires
October 25, 2022

First time using the site. Finding tires and a location to install them was pretty easy!
Fingers crossed delivery to the place of installation and putting the tires on goes as easy!

Date of experience: October 24, 2022
Ohio
1 review
0 helpful votes
Follow Thomas D.
Unfollow Thomas D.
Share Review
Report Review

Way to easy.
October 25, 2022

Seems too easy... My first Tire Rack experience. Ordered and installed literally in two total days.

Date of experience: October 24, 2022
Missouri
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Always amazing service
October 25, 2022

Love you guys. You always deliver the best deals, fast free shipping and you communicate every step of the way

Date of experience: October 24, 2022
Florida
1 review
0 helpful votes
Follow wayne L.
Unfollow wayne L.
Share Review
Report Review

Tire shopping
October 24, 2022

Shopping by tire size was easy, and fast, and delivery was faster than I expected.

Date of experience: October 24, 2022
Cyprus
1 review
0 helpful votes
Follow Karlene D.
Unfollow Karlene D.
Share Review
Report Review

Quick ordering process. Received my delivery with two days. Placing my order was simple and easy.

Date of experience: October 24, 2022
New York
2 reviews
0 helpful votes
Follow Kimberley P.
Unfollow Kimberley P.
Share Review
Report Review

Great service
October 24, 2022
Updated review

Quick and easy. When my credit union did not allow the purchase to process, as it was filtered out as suspected fraudulent activity, a phone call back to Tire Rack had my order back to being processed in under a minute! Literally! Thanks very much!

Date of experience: October 24, 2022

Quick and easy!
October 24, 2022
Previous review

Quick and easy! Thanks very much!

Date of experience: October 24, 2022
Virginia
1 review
0 helpful votes
Follow DAVID P.
Unfollow DAVID P.
Share Review
Report Review

20+ year Customer
October 24, 2022

Tire Rack experience is always good. Your Preferred Installers can be hit or miss. This time, I used a local family-owned chain which had great reviews on other apps. Ferber Tire and Auto was fantastic!

Date of experience: October 24, 2022
Virginia
1 review
0 helpful votes
Follow michael T.
Unfollow michael T.
Share Review
Report Review

Ready lift at4 1.75 level kit
October 24, 2022

Quick and easy, had kit in stock but have not installed yet

Date of experience: October 24, 2022
Illinois
2 reviews
0 helpful votes
Follow Cliff S.
Unfollow Cliff S.
Share Review
Report Review

The best tires for YOUR car at the best price!
October 24, 2022
Updated review

I have forgotten how many sets of tires I've purchased from you guys--but it's at least six. Great service over the years. And once, I got a bad tire, but you guys turned it around in just two days. Awesome!

Date of experience: October 24, 2022

I have ordered at least 6 sets of tires from Tire Rack...
May 8, 2022
Previous review

I have ordered at least 6 sets of tires from Tire Rack over the years. You guys have always been terrific! I buy all my tires from you!

Date of experience: May 8, 2022

I've purchased half a dozen sets of tires from you guys over the years. Your service and advice are excellent! Cliff Jacobson

Date of experience: March 15, 2022
Georgia
1 review
0 helpful votes
Follow Patrick G.
Unfollow Patrick G.
Share Review
Report Review

Fast delivery
October 24, 2022
Updated review

Easy enough to find my car. My camaro has a staggered wheel option from factory. I was able to find my car in the drop down menues. Product only got 3 stars because I like what I see in my hands, but I have not tested them on the road, or installed, yet.

Date of experience: October 24, 2022

Easy enough to find my car
October 15, 2022
Previous review

Easy enough to find my car. My camaro has a staggered wheel option from factory. I was able to find my car in the drop down menues.

Date of experience: October 15, 2022

I am shopping for a new set of tires (2) and manufacture...
October 13, 2019
Previous review

I am shopping for a new set of tires (2) and manufacture prices are highest, other tire sellers are only about 25% cheaper, and TIRERACK was the only place I browsed that offered sales/discounts on the tire size I was looking for.

Date of experience: October 13, 2019
Indiana
1 review
0 helpful votes
Follow Komla Q.
Unfollow Komla Q.
Share Review
Report Review

Great product
October 24, 2022

Seamless and breeze. Great customer service. Will shop again at tire rack

Date of experience: October 24, 2022
Virginia
1 review
0 helpful votes
Follow Carlos A.
Unfollow Carlos A.
Share Review
Report Review

Easy simple
October 24, 2022
Updated review

Great and fast couldn't ask for a more simple process. Not the first
Time I've used tire rack but online experience is good as well as their sales representatives

Date of experience: October 24, 2022

Very easy and convenient
February 17, 2021
Previous review

Very easy and convenient

Date of experience: February 16, 2021
New York
1 review
0 helpful votes
Follow Joseph I.
Unfollow Joseph I.
Share Review
Report Review

Easy process and fair prices
October 24, 2022

Found plenty of options for my daughter's tires and the prices were fair—I ALWAYS shop around especially these days! Found Tire Rack's prices fair and with no shipping it was a good deal. Very pleased with how easy it was.

Date of experience: October 24, 2022
Pennsylvania
1 review
0 helpful votes
Follow Sharon O.
Unfollow Sharon O.
Share Review
Report Review

Excellent customer service.
October 24, 2022
Updated review

Web site is very easy to use. Quick to deliver the product that I choose. Was always satisfied with my order. Once I had a problem and took care of it in a matter of days.

Date of experience: October 24, 2022

Good experience
February 23, 2021
Previous review

Website is very easy to use. Quick checkouts

Date of experience: February 23, 2021

Trying to check out takes forever
February 17, 2021
Previous review

Trying to check out takes forever.

Date of experience: February 17, 2021
Massachusetts
1 review
0 helpful votes
Follow Ed V.
Unfollow Ed V.
Share Review
Report Review

Review
October 24, 2022

Love to be able to read reviews on the tires that I'm buying

Date of experience: October 24, 2022
Canada
1 review
0 helpful votes
Follow Pierre Y.
Unfollow Pierre Y.
Share Review
Report Review

First time user in French Canada
October 24, 2022
Updated review

First time using the service, the web site is easy to use, response was quick Tires arrived even sooner than promissed. Will recommend to friends.
Looking forward to next purchasse on Tire Rack

Date of experience: October 24, 2022

First time using the service, the web site is easy...
October 16, 2022
Previous review

First time using the service, the web site is easy to use

Date of experience: October 16, 2022
Louisiana
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

First timer
October 24, 2022

Everything going smoothly, first time user will use again

Date of experience: October 24, 2022
California
2 reviews
0 helpful votes
Follow Justin H.
Unfollow Justin H.
Share Review
Report Review

Great service and products
October 24, 2022

Helpful agent, had what I wanted in stock, was able to order the specific amount of wheels/tires I wanted. Would recommend TireRack to anyone buying wheels and tires.

Date of experience: October 24, 2022
Massachusetts
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

As always...
October 24, 2022
Updated review

I've used Tire Rack for years and can't say enough good things about the consistently great experience.

Date of experience: October 24, 2022

Consistency!
June 30, 2022
Previous review

Another great experience. Very easy. I've used Tire Rack for what seems like forever and have never been disappointed!

Date of experience: June 30, 2022

Always simple and easy!
May 29, 2021
Previous review

Always simple and easy!

Date of experience: May 29, 2021