On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The process is well programmed to be seamless and easy.
Easy as can be! I got there first every time. This time I checked tires and prices across the internet first, and Tire Rack came out on top anyway.
Gus was extremely helpful on our chat! He found a fourth tire for me in Indiana! That's customer service.
Then, I was able to follow up on the timing of that strange order, and Gus helped me again. Well done.
I would like to thank Hannah Rodriguez - Customer Care Specialist - for helping me with a delivery change I needed. She is wonderful. Thank you Hannah!
Thus far I've been very pleased with the services I received from tire rack. I'm also pleased with the services received through customer service from tire rack. Now can you please assist me with providing me a receipt of this purchase invoice, so that I can forward it to your claims department. Is it possible that you can simply send the sales receipt directly to the claim department. The claims number is 203-t r r-4100-*******-1 thank you.
This is the first time I've been to your website and it was relatively simple. I hope the product is a very good one.
I like General tires for this vehicle and Tire Rack has them. The website is easy to navigate through. Good experience and like the installer
Great job on getting the tire here as fast as you can!
I always use the Tire Rack tires on my several cars. All tires are okay and easy to order. Thank you
Great options available on the site with outstanding information provided to inform customers
I thought I purchased 4 continental pro contact a few days ago but it seems those tires are now sold out and I now have to order 4 tires that will not get to me until next Monday.
A very quick and resourceful guide when shopping for tires.
I will definitely buy from tire rack again. The selection of tires and wheels is huge. I found my combination and couldn't be more pleased.
Great, as always! Tire Rack has an easy interface on-line, as it's very helpful with identifying the correct match for your vehicle.
I think this is my 3rd set of snow tire from tire rack, always good deals. And fast shipping.
Easy process and very helpful when i had to change shipping destination at last minute.
You guys are the best everything seems to be working great
Easy to navigate site, and the reviews were very helpful to decide which tires are best for you.
Good experience, installer was not the greatest, they forgot to put a bolt back and let me drive away
Fast and efficient. Technician was very professional and courteous. Will use this service again.
The website is real easy to use. Tire Rack has good quality products, good customer service, and great prices! Awesome, Awesome, and Awesome! Thank You Tire Rack!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members