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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,507 reviews

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
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Tire rack customer service helped. Tire went missing, After talking with the first individual, everyone did more than enough to keep me satisfied.

Date of experience: October 23, 2022
Florida
1 review
0 helpful votes
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Great Experience
October 23, 2022

Great site, easy to order and fast shipping. Thanks for making it easy.

Date of experience: October 23, 2022
Delaware
1 review
0 helpful votes
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Had piece of metal ruin other tire, running on space saver spare, needed asap. Did not refer to FAQ's about Road Hazzard Warranty. Knew the tire needed replacement and Tire Rack got the purchase and delivery part done perfectly. New tire was delivered to repair facility. I dropped off tire, had it replaced and I reinstalled it myself. Took a picture of metal in tire, took picture of tire s/n., had original tire installation paperwork as well as new installation paperwork, asked repair facility manager to confirm tire was irreparable, which it was, and then called warranty representative to find out how to submit all this info and got a" that is not how you do it " response (in a nice way) and then call ended. Called someone else and was told I needed prior authorization to make a determination if a replacement was necessary. So, I am supposed to ride around on an emergency spare and wait for someone in another state to make a decision during office hours? I think I made the right choice to just order a new tire. Was probably going to get a store credit so I could purchase another tire anyway. I am now driving around safely on a new Vredestein tire instead of jumping through hoops. Which I do like these tires, by the way.

Date of experience: October 23, 2022
New York
1 review
0 helpful votes
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Very satisfied
October 23, 2022

Great service on time delivery and great products always decent prices

Date of experience: October 23, 2022
California
1 review
0 helpful votes
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Earlier Arrival
October 23, 2022

Very easy to navigate website.
Appreciate both customer and professional reviews.
Tires arrived at installers one day early.

Date of experience: October 23, 2022
Oregon
1 review
0 helpful votes
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Thank for your business. It was a pleasure to buy tires from you as it was fast as easy without the hassle you normally get at the regulars stores.

Date of experience: October 22, 2022
New Jersey
1 review
0 helpful votes
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New tires
October 23, 2022

Quick and easy to find the right tires I needed. Reasonable prices.

Date of experience: October 22, 2022
Colorado
1 review
0 helpful votes
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The best
October 23, 2022

The best experience and easy-to-buy, descriptions of the products are very well done.

Date of experience: October 22, 2022
Maine
2 reviews
0 helpful votes
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Easy way
October 23, 2022

Fast and efficient and easy to deal with and very professional

Date of experience: October 22, 2022
New Mexico
1 review
0 helpful votes
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Tire
October 23, 2022

Menu complicated to use,,,,, l, l, l, l, l,,,,,,,,,,,,,,

Date of experience: October 22, 2022
New Jersey
1 review
0 helpful votes
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Satisfied purchase.
October 23, 2022

Very easy to compare and choose replacement tires.

Date of experience: October 22, 2022
Connecticut
1 review
0 helpful votes
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Outstanding Price and Fast Shipping.
October 23, 2022

I Purchased (4) LP7-20 Wheels for my 2023 Subaru Crosstrek Sport, and they look amazing.
Will be mounting them in December to go with my Goodyear Winter Tires.

Date of experience: October 22, 2022
Tennessee
1 review
0 helpful votes
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Awesome
October 23, 2022

Great deal with quality, performance, at a great price.

Date of experience: October 22, 2022
Texas
1 review
0 helpful votes
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Less stressful way to buy tires
October 22, 2022

I appreciate the ability to compare tire options on-line and not have to be limited by a store's inventory.

Date of experience: October 22, 2022
Colorado
1 review
0 helpful votes
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Process review
October 22, 2022

Easy and fast. Web site went into extensive product detail

Date of experience: October 22, 2022
Kentucky
1 review
0 helpful votes
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General Grabber ATX
October 22, 2022

Quick and easy to place order. Order was shipped asap. Ordered on Friday late and received early Tuesday morning.

Date of experience: October 22, 2022
Tennessee
1 review
0 helpful votes
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Great selection, great customer service plus they work with Discount Tire. Love it!

Date of experience: October 22, 2022
Georgia
1 review
0 helpful votes
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Easy to find my tire, web site well designed, a great price, and fast shipping. All I was looking for.

Date of experience: October 22, 2022
Massachusetts
1 review
0 helpful votes
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Long-term Satisfied Customer
October 22, 2022
Updated review

Love the Tire Rack - have been a customer for decades!

Date of experience: October 22, 2022

Have been ordering from the Tire Rack since 2001!
November 5, 2019
Previous review

Have been ordering from the Tire Rack since 2001!

Date of experience: November 4, 2019
Washington
1 review
0 helpful votes
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A bit frustrating being steered away from Nokian Hakkapeliitta tires but the Blizzaks I chose were closeout and equally good and avaiable.

Date of experience: October 22, 2022