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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Tire rack customer service helped. Tire went missing, After talking with the first individual, everyone did more than enough to keep me satisfied.
Great site, easy to order and fast shipping. Thanks for making it easy.
Had piece of metal ruin other tire, running on space saver spare, needed asap. Did not refer to FAQ's about Road Hazzard Warranty. Knew the tire needed replacement and Tire Rack got the purchase and delivery part done perfectly. New tire was delivered to repair facility. I dropped off tire, had it replaced and I reinstalled it myself. Took a picture of metal in tire, took picture of tire s/n., had original tire installation paperwork as well as new installation paperwork, asked repair facility manager to confirm tire was irreparable, which it was, and then called warranty representative to find out how to submit all this info and got a" that is not how you do it " response (in a nice way) and then call ended. Called someone else and was told I needed prior authorization to make a determination if a replacement was necessary. So, I am supposed to ride around on an emergency spare and wait for someone in another state to make a decision during office hours? I think I made the right choice to just order a new tire. Was probably going to get a store credit so I could purchase another tire anyway. I am now driving around safely on a new Vredestein tire instead of jumping through hoops. Which I do like these tires, by the way.
Great service on time delivery and great products always decent prices
Very easy to navigate website.
Appreciate both customer and professional reviews.
Tires arrived at installers one day early.
Thank for your business. It was a pleasure to buy tires from you as it was fast as easy without the hassle you normally get at the regulars stores.
Menu complicated to use,,,,, l, l, l, l, l,,,,,,,,,,,,,,
Very easy to compare and choose replacement tires.
I Purchased (4) LP7-20 Wheels for my 2023 Subaru Crosstrek Sport, and they look amazing.
Will be mounting them in December to go with my Goodyear Winter Tires.
I appreciate the ability to compare tire options on-line and not have to be limited by a store's inventory.
Quick and easy to place order. Order was shipped asap. Ordered on Friday late and received early Tuesday morning.
Great selection, great customer service plus they work with Discount Tire. Love it!
Easy to find my tire, web site well designed, a great price, and fast shipping. All I was looking for.
Love the Tire Rack - have been a customer for decades!
Have been ordering from the Tire Rack since 2001!
A bit frustrating being steered away from Nokian Hakkapeliitta tires but the Blizzaks I chose were closeout and equally good and avaiable.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

