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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,728
shipping
28,692
quality
29,252
This company responds to reviews on average within 1 day

Instant Feedback

529,172 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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New tires
October 23, 2022

Quick and easy to find the right tires I needed. Reasonable prices.

Date of experience: October 22, 2022
Colorado
1 review
0 helpful votes
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The best
October 23, 2022

The best experience and easy-to-buy, descriptions of the products are very well done.

Date of experience: October 22, 2022
Maine
2 reviews
0 helpful votes
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Easy way
October 23, 2022

Fast and efficient and easy to deal with and very professional

Date of experience: October 22, 2022
New Mexico
1 review
0 helpful votes
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Tire
October 23, 2022

Menu complicated to use,,,,, l, l, l, l, l,,,,,,,,,,,,,,

Date of experience: October 22, 2022
New Jersey
1 review
0 helpful votes
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Satisfied purchase.
October 23, 2022

Very easy to compare and choose replacement tires.

Date of experience: October 22, 2022
Connecticut
1 review
0 helpful votes
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Outstanding Price and Fast Shipping.
October 23, 2022

I Purchased (4) LP7-20 Wheels for my 2023 Subaru Crosstrek Sport, and they look amazing.
Will be mounting them in December to go with my Goodyear Winter Tires.

Date of experience: October 22, 2022
Tennessee
1 review
0 helpful votes
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Awesome
October 23, 2022

Great deal with quality, performance, at a great price.

Date of experience: October 22, 2022
Texas
1 review
0 helpful votes
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Less stressful way to buy tires
October 22, 2022

I appreciate the ability to compare tire options on-line and not have to be limited by a store's inventory.

Date of experience: October 22, 2022
Colorado
1 review
0 helpful votes
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Process review
October 22, 2022

Easy and fast. Web site went into extensive product detail

Date of experience: October 22, 2022
Kentucky
1 review
0 helpful votes
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General Grabber ATX
October 22, 2022

Quick and easy to place order. Order was shipped asap. Ordered on Friday late and received early Tuesday morning.

Date of experience: October 22, 2022
Tennessee
1 review
0 helpful votes
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Great selection, great customer service plus they work with Discount Tire. Love it!

Date of experience: October 22, 2022
Georgia
1 review
0 helpful votes
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Easy to find my tire, web site well designed, a great price, and fast shipping. All I was looking for.

Date of experience: October 22, 2022
Massachusetts
1 review
0 helpful votes
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Long-term Satisfied Customer
October 22, 2022
Updated review

Love the Tire Rack - have been a customer for decades!

Date of experience: October 22, 2022

Have been ordering from the Tire Rack since 2001!
November 5, 2019
Previous review

Have been ordering from the Tire Rack since 2001!

Date of experience: November 4, 2019
Washington
1 review
0 helpful votes
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A bit frustrating being steered away from Nokian Hakkapeliitta tires but the Blizzaks I chose were closeout and equally good and avaiable.

Date of experience: October 22, 2022
Maryland
1 review
0 helpful votes
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Tires for a 2016 VW EOS
October 22, 2022

This was very easy to place my order, i had a question and it was answered promptly.

Date of experience: October 22, 2022
Washington
1 review
0 helpful votes
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Easy Peasy!
October 22, 2022

Love the reviews and the ease of comparing items. Got what I wanted for a reasonable price and they were delivered timely to Discount Tires, who installed them at my appointment time in about 30 minutes for the quoted price. I'm happy!

Date of experience: October 22, 2022
Pennsylvania
1 review
0 helpful votes
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Need easier path to tire decision after entering your vehicle

Date of experience: October 22, 2022
Arizona
1 review
0 helpful votes
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Delivery problems
November 21, 2022
Updated review

Severe headache in trying to receive a pair of tires. Received one day after order place. Received second 9 days after order placed. Received THIRD 10 days after order place (last one was one more than I ordered).

Date of experience: October 22, 2022

Not too bad!
October 10, 2022
Previous review

Not too bad!

Date of experience: October 10, 2022
Ohio
1 review
0 helpful votes
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Snow tire and wheel package
October 22, 2022

Good experience. No issues at all. Came very fast and installed on the vehicle without any issue. Nice ride and handling.

Date of experience: October 22, 2022
North Carolina
1 review
0 helpful votes
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Great price & quality!
October 22, 2022

I used your years ago and can't beat the prices or quality thank you

Date of experience: October 22, 2022