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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,858 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Fast and easy to order and very fast delivery. Long term customer and will continue with Tire Rack!

Date of experience: November 10, 2022
Washington
2 reviews
0 helpful votes
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Tire rack did it again!
November 10, 2022
Updated review

Very intuitive site. Thank you.
Ordering process was straightforward.

Date of experience: November 10, 2022

Another repeat satisfied customer
November 3, 2022
Previous review

Porter was extremely helpful!'nnnnnnnnnnn

Date of experience: November 3, 2022

Another satisfying experience
February 8, 2022
Previous review

Site is very easy to use. Site is very easy to use.

Date of experience: February 7, 2022

My chat this morning answered my questions and ordering...
October 30, 2019
Previous review

My chat this morning answered my questions and ordering process has been straight forward.

Date of experience: October 29, 2019
Pennsylvania
2 reviews
0 helpful votes
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Goodyear comfort
November 10, 2022

Good deal and easy to navigate website so do not have to call customer service

Date of experience: November 10, 2022
Virginia
1 review
0 helpful votes
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Ease of use website
November 10, 2022

No issues, the website was a breeze to use and no issues with ordering.

Date of experience: November 10, 2022
Texas
1 review
0 helpful votes
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You Folks Have It Down!
November 10, 2022

Totally painless. Been my tire shop of choice since 2007 - 15 years!

Date of experience: November 10, 2022
Virginia
1 review
0 helpful votes
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Discontinued!
November 10, 2022

Great selection and had tire I needed in an emergency. My tires only had 7000 miles on them, looked like new but I picked up a nail and tire not repairable. I found a single replacement at Tire Rack and got it two days after I ordered it (was supposed to be next day but carrier claimed too many deliveries on the books pushed me back a day...not Tire Rack issue based on good communications I recieved).

Date of experience: November 10, 2022
Illinois
1 review
0 helpful votes
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Very good so far.
November 10, 2022
Updated review

So far so good. Good experience with shipment and on time.

Date of experience: November 10, 2022

Good so far
October 31, 2022
Previous review

Good so far

Date of experience: October 31, 2022
Oklahoma
1 review
0 helpful votes
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First time to use, won't be last.
November 10, 2022

Pretty easy so far. Tires arrived at the installer in a timely manner with no hassle.

Date of experience: November 10, 2022
West Virginia
1 review
0 helpful votes
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Tires
November 10, 2022

Great price. Great selection. Fast delivery.
The web site is very easy to work with.

Date of experience: November 10, 2022
Wisconsin
1 review
0 helpful votes
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Fantastic!
November 10, 2022
Updated review

No tpms sensors prevented me from buying a "package". Other than that, a very good experience. Website is excellent and simple to navigate to the products I was looking for. Customer service is outstanding as well!

Date of experience: November 10, 2022

No tpms sensors prevented me from buying a "package"
November 3, 2022
Previous review

No tpms sensors prevented me from buying a "package"

Date of experience: November 3, 2022
Mississippi
1 review
0 helpful votes
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Fast shipping
November 10, 2022
Updated review

Hope there will be more options of items. I will be buy more from this website.

Date of experience: November 9, 2022

Hope there will be more options
November 4, 2022
Previous review

Hope there will be more options

Date of experience: November 3, 2022
Pennsylvania
1 review
0 helpful votes
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Great perfect speedy delivery
November 10, 2022

I love this makes everything easier l long, lasting quality product, and also wanted to match existing tires

Date of experience: November 9, 2022
Georgia
1 review
0 helpful votes
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Review
November 10, 2022

It was cool. I like the fact that Discount Tire will put them on for me.

Date of experience: November 9, 2022
Georgia
1 review
0 helpful votes
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Happy
November 10, 2022

Great price thanks thanks again sir thanks again thanks

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
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Another set this fall!
November 10, 2022
Updated review

This is my second set of tires this fall for our two vehicles. Great to have all the tools for research that tire rack offers which made the search much easier than comparison shopping using different tire manufacturer sites. The expert reviews and many user reviews make Tire Rack a great resource for shopping tires.

Date of experience: November 9, 2022

Great to get reviews and the Tire Rack rating
October 13, 2022
Previous review

Great to get reviews and the Tire Rack rating.

Date of experience: October 13, 2022
Kentucky
1 review
0 helpful votes
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Made choice much easier
November 10, 2022

The site made a very stressful choice so much easier. A wealth of knowledge!

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
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Crosscontact LX25
November 10, 2022

Big selection to choose from, user reviews helped. Tire Rack review video was also helped with my selection.

Date of experience: November 9, 2022
New Jersey
1 review
0 helpful votes
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Great experience! The tires are on the car for a week now. The road noise has been virtually eliminated and the ride is very smooth.

Date of experience: November 9, 2022
California
1 review
0 helpful votes
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Lowering a 2020 explorer xlt
November 10, 2022

I called H&R customer service and this is what was recommended for me I will Take the guys word, on my order it says it will not fit. I hope it does

Date of experience: November 9, 2022
New York
1 review
0 helpful votes
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Super fast shipping!
November 10, 2022

Excellent chat with Steve helping me to decide which brand, tires arrived way faster than expected, the site recommended from tire rack has awesome service, cannot ask more

Date of experience: November 9, 2022