On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent and easy to navigate, informative website!
I received my tires and tires were what I expected, but Tire Rack itself was more than I expected. Their response after I received my tires they followed up on their promise.
Great web site with the most options and great prices! Even gave me the new lugs I didnt know i needed and the centering ring at NO EXTRA COST! Each tire was labelled, MOUNTED and BALANCED. I also got them studded. Perfect fit and great safe winter driving for me and my family now!
Tire Rack always has what I need and delivers quickly. Discount Tire installed with minimal wait time.
Website works great. Ordered on Friday and received tire on Monday.
Quick to get my order & secure with my card & address.
Always a great experience on Tire Rack. The website is easy to maneuver and easy to find what you are looking for. Prices are usually competitive or less than others.
Excellent service, reliability and overall customer satisfaction.
Great website. I appreciate the reviews and comparison tables.
Easy process. Would like the "Ship to my address" easier to see. I prefer not to ship to an installer.
Very good service on purchase and special modification (shaving) of the product. I will return whenever I need tires!
Have problem because person who sold me the car and snow tires on it were 17" and I ordered 18" like your site said car needed
I just needed to replace one tire. Easy to pull up my previous order (a full set of 4) and find the exact same tire to reorder.
Tire was supposed to arrive by noon the next day (great service!) but OnTrac didn't deliver until late evening so the replacement tire was installed a day later than planned.
Excellent pricing and easy to navigate web site and they actually got the staggered sizes correct for my vehicle
Easy to find what you need. Tire Rack is user friendly.
Fast and easy experience. This is my second time buying tires at Tirera k and it can't be beaten.
Always great customer service and experienced help
Very easy to shop and purchase. Great website design. Best prices and very informative to make quick decision
It was good one. The tires I ordered were in stock. If it wasn't for Christmas mail traffic It would have been delivered in a day instead of 2 days
Absolutely love TireRack. Quick delivery and great selection.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members