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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Cool beans yup great service for the price of the tires
The toughest decision was how I was going to pay, and with Affirm, that too was made easy. Thanks for providing me a way to have extra set of wheels and tires for my ride. AweSoMe!
Good product selection, fast service, fair prices, delivery was fantastic.
Good selection and suggestions for my car. I always have success in finding the right product/tire at the right price for my vehicles.
Found decent tires at a good price. Reviews were helpful. Description and videos helped in the decision. I ordered mid-morning on a Tuesday and the tires were delivered early afternoon the next day--unbelievable delivery time. Tires were just as described and pictured. Great product; great service! I'm a repeat customer at Tire Rack and go to them first for the best deals on tires.
Fast shipping & easy order process. I received my tires on the expected delivery date.
I've ordered tires from you guys for years. Always a pleasure ordering from you guys
Have ordered alot of tires thru this site. Like the different opinions of people and the great work the people at tirerack do to give great info on tires. Thanks again guys
Always pleasant shopping with tirerack. Very informative info, and great reviews. Helps having info before making a purchase
I found you through Michelin tires. Start to finish was really easy and you ship to Alaska! Not a lot of companies do that without costing an arm and a leg. Thank you!
6th tire order! Ordered a few sets for my 370 nismo/ then for my Lexus RCF and now for my Toyota 4 runner- not a bad word to say!
The Tire specialist Marco was very precise and very patient with my questions I asked him…
I would like to have purchased 4 tires, but I, instead, bought 3 with a fourth one from another seller; only to see a single tire show-up a day later at TireRack Go figure.
Easy to find. Arrived fast. Good quality. Alot to choose from. They double checked with us because of the size of tire to ensure proper fit for our truck.
Tire Rack can provide detailed information on the various choices. Gus assisted by suggesting 1" smaller wheels for the winter package than standard, and finding what was available with immediate delivery.
Easy to use website and have never had any problems with the delivery of tires and tires are easy
Pricing was good and delivery was excellent but had issue with installer pricing. Mr. Tire apparently isn't on board with the pricing that's promised on the Tire Rack web site. They eventually agreed to the price after I argued with them and showed them the pricing and guaranteed "price pledge" from the site. I would recommend that Tire Rack ensures that their recommended installers are aware of the pricing and firmly agree with it so the customer doesn't have to encounter this problem.
Pricing was good and overall customer service was good. Only problem I encountered was the system used my old address on my Continental data base rather than my address I had on file in the Tire Rack web site, which caused my credit card to be initially rejected. It should have been a simple process to just resubmit the order with the correct address, which was eventually done but only after the first customer service representative insisted I needed to have Continental update my address in their database. Unfortunately, I tried to get Continental to update my address but got no response from them after leaving multiple voice messages. I feel this unnecessarily slowed down the process and caused more time on my part.
It was very easy to navigate the website and I like that they helped me choose what tires were best for my car.
Excellent web site & has all the info I wanted (and a lot that I didn't realize is available).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members