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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have been ordering from tire Rack for several years, and my brother. Has been ordering before then we have always had EXCELLENT service. When I mistakenly ordered a very similar tire they called to check to make sure that was what I wanted. I had ordered the wrong tire and we got it fixed before they shipped them!
This is my 3rd purchase it won't be my last!
Your company is great but I find the ordering process somewhat more complicated that necessary especially if your trying to get another installer beside the ones you list. Also asking about creating an account creates some delays in the ordering process, should simply be a yes or no question.
Have used Tire Rack many times. Usually just go out to the distribution center and get them. SO easy!
Just placed my second order through Tire Rack for installation at Discount Tire. Seamless transaction and fast delivery.
Find parts the easy way, always get the right parts
This is my third time ordering from tire rack.com and never having an issue always making it easy I've been to the warehouse to pick up an order and also never a problem I recommend buying tires through tirerack.com where you never have pressure from a sales person trying to give you something maybe you don't want. Thanks tire rack you're awesome
Previous experience was worry free and as usual ordering online was simple, quick and easy, plus free delivery makes it less expensive than local tire stores as i do the mounting/balancing myself
See above. I also like to review information provided. It really becomes relative when comparing like weather/climate conditions.
Super easy search tool, filing a claim was easy as well
Tire Rack has always taken care of me, even when things do not work out the way I planned!
Would like a cheaper wheel option, but overall satisfied with products and services
I have ordered from TR about 8 to 10 times with no problems. One time I ordered the wrong tires and they made the return easy.
Great selection and prices. I bought a wheel - tire package, making my experience super easy since all I had to do was change the wheels and everything worked perfectly.
Over the last 20 years I have purchased multiple sets of tires from Tire Rack from Land Rover discovery, Mercedes SL, Jeep wrangler, Nissan Z series to farm trucks and Tire Rack has always provided the right tire at the right price and I find the reviews to be very helpful in the decision making process. Thank you Tire Rack for being a good source for all my tire needs
I always shop at TireRack because I can easily find original tires or replacement tires with just a few easy clicks. My favorite part about shopping at TireRack are the ratings and comparisons of the tires.
Tire Rack is my go to for wheels and tires. The Guranteed fitment of the wheels and the mount & balance of tires purchased at same time for free is awesome and cheaper than I can get in Alaska.
Love the reviews and options for shipping and installation
I have enjoyed my experiences shopping with Tire Rack over the years.
Easiest way to review, compare, and purchase quality tires. Convenient shipping to home, recommended installer, or personal installer.
Easy to find the right tires for a good price and see reviews on brands and options before purchase. Can be shipped straight to installer of choice. Can compare installation pricing from different installers and schedule when purchasing tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

