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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,736
shipping
28,700
quality
29,260
This company responds to reviews on average within 1 day

Instant Feedback

529,305 reviews

We monitor reviews for authenticity

Japan
2 reviews
0 helpful votes
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Great Service
January 6, 2023

Easy to order delivery great. Tire Rack's representative was professional, knowledgeable and helpful. Kept me informed of my order. Shipped to my installer and installation without a hitch.

Date of experience: January 6, 2023
Pennsylvania
1 review
0 helpful votes
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Recommended by our Toyota dealer, Bobby Rahal Toyota in Mechanicsburg PA and website was very user friendly. Feature to see the wheels on a photo of the vehicle was excellent.

Date of experience: January 6, 2023
New York
1 review
0 helpful votes
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Excellent service
January 6, 2023

Great job easy transaction hopefully shipping matches the service I said to myself and thank goodness it exceeded my expectations

Date of experience: January 6, 2023
Washington
1 review
0 helpful votes
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Great experience! Great tires
January 6, 2023

Super easy and great experience! Tires came very quickly and they are great tires

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Great delivery time
January 6, 2023

Easy shopping along with great prices. Delivery was fast.

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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JCandMC
January 6, 2023

Online ordering is simple and easy to do.
Item was in stock.
Shipped out next day and arrive a few days later.

Date of experience: January 6, 2023
Virginia
1 review
0 helpful votes
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Love what I got
January 6, 2023

I had a very good experience with the CRS on the phone and the deliveries were fast. I love the way my car looks now. Super sexy!

Date of experience: January 6, 2023
Maryland
1 review
0 helpful votes
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I wish i can find my purchase history in my account.

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
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Perfect service every time
January 6, 2023
Updated review

Easy and good prices. Always have plenty of items in stock.

Date of experience: January 6, 2023

Always great product info
April 2, 2021
Previous review

Always great product info

Date of experience: April 2, 2021
Wisconsin
2 reviews
0 helpful votes
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Great
January 6, 2023

Quick and easy and always a great experience! Used in the past and this experience was the same.

Date of experience: January 6, 2023
Wisconsin
2 reviews
0 helpful votes
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Great price, quick results
January 6, 2023

The overall experience was good. Easy online shopping, clear communication with status updates.

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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Tire delivery
January 6, 2023

Products ordered were delivered sooner than expected & priced well

Date of experience: January 5, 2023
Nevada
1 review
0 helpful votes
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Good feedback
January 6, 2023

Parker helped me pick out the correct brake pads for my car and he reassured they were the correct ones!

Date of experience: January 5, 2023
Virginia
1 review
0 helpful votes
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Fast shipping
January 6, 2023

Great price, fast shipping and a great set of tires.

Date of experience: January 5, 2023
Utah
1 review
0 helpful votes
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Easy to do business with
January 5, 2023

Awesome. Was able to find the tires I wanted when every shop in town couldn't. Was told I would have to wait till the middle of February,and Tire Rack was able to get them to me in 3days. Will never purchase tires thru a shop again. Tire Rack is my new go-to place. Thanks for such great service

Date of experience: January 5, 2023
Missouri
1 review
0 helpful votes
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Quick, Easy with good price.
January 5, 2023
Updated review

Quick, Clean and efficient - so many choices, sometimes it is a little overwhelming.

Date of experience: January 5, 2023

Easy to Navigate
October 27, 2022
Previous review

Easy to Navigate. Lots of options. Sometimes it may seem like too many options.

Date of experience: October 27, 2022

Easy to Navigate
October 27, 2022
Previous review

Easy to Navigate. Lots of options. Sometimes it may seem like too many options.

Date of experience: October 27, 2022

Quick and easy
November 1, 2019
Previous review

Quick and easy.

Date of experience: October 31, 2019
Wisconsin
1 review
0 helpful votes
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Happy
January 5, 2023

Yay. Great service. Great price. In stock. Quick ship

Date of experience: January 5, 2023
Georgia
1 review
0 helpful votes
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Road hazard warranty
January 5, 2023
Updated review

Used claim portal, all good but don't know how to upload mounting records to complete refund. Help please. Sent email, no response yet.

Date of experience: January 5, 2023

Tires
July 28, 2022
Previous review

Excellent choices, easy to use website, fast service.

Date of experience: July 28, 2022

Always good
August 27, 2021
Previous review

Always good

Date of experience: August 27, 2021
Kentucky
1 review
0 helpful votes
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Always good experience
January 5, 2023

Always a good exprencence I can research the tires and four wide variety of tires

Date of experience: January 5, 2023
Colorado
1 review
0 helpful votes
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Tire rack ftw!
January 5, 2023

I like using Tire Rack because of the very complete wealth of information available about the wheels and tires themselves, and also how they perform in real world conditions.

Date of experience: January 5, 2023