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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,204 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Very easy to use this website and find a quality installer.

Date of experience: April 5, 2023
New Jersey
1 review
0 helpful votes
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Super easy!
April 5, 2023

This was such an easy process, From start to finish the entire process took me 3 days, from the search for the tires to the delivery.

Date of experience: April 5, 2023
West Virginia
1 review
0 helpful votes
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Easy way to order great tires
April 5, 2023

Quick and easy. Very happy with the endurance max tires

Date of experience: April 5, 2023
Illinois
1 review
0 helpful votes
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Splendid Experience
April 5, 2023
Updated review

I always have an awesome experience buying my tires from TireRack

Date of experience: April 5, 2023

Excellent
November 2, 2019
Previous review

Excellent

Date of experience: November 2, 2019
Washington
2 reviews
0 helpful votes
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Great service overall
April 5, 2023

Good experience. Received tires in 3 days which delivered to local discount tire store.

Date of experience: April 4, 2023
District of Columbia
1 review
0 helpful votes
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Easy to use!
April 4, 2023

Easy to use and fast deliveries. Got it delivered to Beltway Discount Tires and the shipping/customer service experience was exceptional both for the installer AND tire Rack! 10/10 recommend

Date of experience: April 4, 2023
Virginia
1 review
0 helpful votes
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Repeat happy customer
April 4, 2023

Quick and easy! Great prices! Ordering process is simple and delivery was on time.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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REBATE
May 4, 2023

Buying the tires worked out great. My problem arose when I tried to apply for the rebate. The deal was to buy 4 tires before 3/31/2023 and get a $100.00 rebate. I had to submit the rebate before 4/30/2023. When I applied for the rebate the website told me it was unacceptable. I am disappointed and next time probably I will not buy Good Year tires.

Date of experience: April 4, 2023
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.

New Jersey
1 review
0 helpful votes
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Tire replacement done correctly
April 4, 2023

This is the way a web site should work. It is a model for how to conduct business efficiently and effectively with a customer. Allowing the customer to install the product locally. This is ss good as it gets.

Date of experience: April 4, 2023
Pennsylvania
1 review
0 helpful votes
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Highly recommended!
April 4, 2023

It was easy and quick to purchase tires without sales pressure!

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Tire for my truck.
April 4, 2023

Great service, no one had the tire I needed, I found it at Tire Rack, ordered it and had it the next day.

Date of experience: April 4, 2023
Florida
1 review
0 helpful votes
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Great
April 4, 2023

Fast and easy navigation. Competitive prices.
Two year road hazard included.

Date of experience: April 4, 2023
North Carolina
1 review
0 helpful votes
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Best prices
April 4, 2023

Easy and fast. Tires were very comfortable and quiet.

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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Tire Rack Purchase
April 4, 2023
Updated review

I need a brand new tires for my Tesla. I replaced the Pirelli tires which was damaged by potholes. I got Micheline tires.

Date of experience: April 4, 2023

Very Fast
December 21, 2019
Previous review

Very Fast

Date of experience: December 20, 2019
Alaska
1 review
0 helpful votes
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Shipping prices
April 4, 2023

Lots of choices and available items.
I picked the wrong offset and when I asked if I can return the items, it's possible but I will pay for the shipping again. So with all the shipping costs it's like I bought 4 sets of wheels again. Hope the price for shipping to Kodiak is much cheaper.

Date of experience: April 3, 2023
Alabama
1 review
0 helpful votes
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Easy ordering process and delivery. The local installer, Discount Tire 280 completed the installation process. Overall a great experience again.

Date of experience: April 3, 2023
Ohio
1 review
0 helpful votes
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Great
April 4, 2023

Easy and nice going would do it again and tell friend's

Date of experience: April 3, 2023
Rhode Island
1 review
0 helpful votes
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New tires
April 4, 2023

Great job by for purchasing tires for first time buyer of tires on line. Called and received great support in order to receive a rebate as well. Great company Tire Rack!.

Date of experience: April 3, 2023
Florida
1 review
0 helpful votes
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Excellent
April 4, 2023

Easy process. No hide prices. Excellent support on tracking. Delivery on time.

Date of experience: April 3, 2023
District of Columbia
1 review
0 helpful votes
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Great experience
April 3, 2023

Very straight forward - great delivery and follow up

Date of experience: April 3, 2023