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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Bought tires and rims from here and no iusses with them at all.
Always the best prices and fast shipping, and last thing is the tpms sensors that come with new rims always last 5yrs plus and the balance on tires always spot on.
Always has what im looking for or similar items ready for order
We purchased for our Model Y, and the tires were on backorder due to popularity. Staff were communicative and helpful, giving updates as we awaited shipping.
First time buying track tires for my car. There was a lot more options than I expected, but the online chat helped me choose the right setup.
I previously bought tires for my car and everything went smooth and easy. Today i bought tires for our Ambulance and again, smooth and easy. Thank you
Being able to quickly reorder previous purchases is helpful. I didnt see a wishlist or favorites option, but that would be convient. I would even be willing to recieve notices about my favorites being discounted or warnings if they are end of life
It's been awhile since the last time I ordered something from you guys. I am sure it was pleasant experience, that is why you see me again.
Free shipping, great service. What more can I say.
Quality parts at good prices.
Delivery is usually free.
Highly recommended.
Easy to work with, helpful comparisons and great feedback from other customers. Usually find their prices competitive with all alternatives.
Tire Rack always has a large inventory of tires to choose from for my vehicles. I have always been satisfied with the tires I have purchased and the ease of buying. Their Research and Advice section is very valuable.
My last experience was good with the exception of one of four tires going to a far away city. I am not sure that was the fault of anyone at TireRack. I received compensation from TireRack.
The ordering process was very smooth and efficient. All questions were easily answered and the options to ship the tires/wheels much appreciated. The ability to have the tires mounted, balanced and with the TPMS devices installed makes everything easy.
Tire Rack's resolution was a $75 credit. Seemed reasonable at the time. Until later when the Continental ExtremeContact DWS 06 Plus tires cracked so severeley that I lost over 40% of the tires tread lifespan over severe cracking that failed inspection after less that 10k miles. This was a complete failure, and I have been VERY DISAPPOINTING. I was never going to by Continental Tires again, but ROSS convinced me - telling the the dates on current shipments are 9/25. We shall see.
Comparing tires for noise, and surface ride, and tire wear was extremely important in my decision. I travel the freeway 80 miles per day, but also live in the mountains on a dirt road. Needed a good inexpensive all weather tire with a great warranty.
I've been shopping with Tire Rack for quite literally decades. They are knowledgeable, fast, responsive, and take care of any issues. Simply wouldn't buy tires/wheels anywhere else.
Same easy selection process, comparisons available
Have bought many tires from tire rack always great products and services friendly helpful sales and service team... great job guys!
Tire Rack will send tires to any of their partners which makes buying tires hassle free. I would recommend this method of tire shopping to anyone. Great job Tire Rack.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
John, thank you for sharing your experience and allowing us another chance to earn your trust. We understand the frustration caused bey early tire wear and cracking, and we're committed to ensuring recent shipments meet higher standards. Thank you for sticking with us.