Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always a repete shopper love tire rack.com, great selection great prices will always come back here to shop
User interface was easy. And information on tires and optional heat cycling was extremely helpful
Easy shopping, but had to return due to me ordering the wrong size tires. Return process was quick and easy and re-ordered the correct size.
Easy process good selection and deals shipping was very fast tires are great very happy with tirerack.com can't go wrong
Bought from here before, no problems so far. Good selection of tires & rims.
Have gotten tires here before. Return customer.
I have purchased tires from Tire Rack for all of the vehicles in our household.r It's truly the best deal to get a quality tire at a competitive price. Plust a road hazzard warranty that is not offered at most tire shops.
Easy website layout, tools to help you find the right tire. Fast delivery. Car is happy
Conflicts of interest
Second-hand experiences
Personal attacks such as hate speech, bigotry, and lewdness
Irrelevance (such as spam, or a review left for the wrong business)
Plagiarism
Love shopping with Tire Rack. Great prices and incredibly fast delivery!
Good user interface, easy to compare, easy to buy with multiple payment options.
Smooth and simple, as usual! The process is always straightforward, start to finish, from choosing+ordering+paying to receiving+installation.
Great. Easy. Love all the information provided. Made my decision so easy.
Living in south Florida, the shipping was very fast. I purchased the tires online on Monday and they were delivered to my installing vendor on Friday. A customer service agent even called me to verify my order as I had slightly up-sized the tires because I wanted a certain Pirelli tire and it wasn't available in the exact size for my vehicle.
Relatives first turned me on to Tire Rack a few years ago. They always have a huge selection and the most competitive pricing on all grades of tires. Purchase was smooth. They shipped from their warehouse in Georgia to my installer in Sarasota, FL in 1 day!
Site is very easy to use and extremely quick delivery
Love the ease of shopping on the site! Prices are hard to beat, anywhere.
Sales rep very helpful and very very patient
Make my car feel new again.
,...UPS picked up my set of four tires from Tire Rack. The tires I selected had very good consumer ratings; a fast two-day scheduled delivery time to my drop-ship location; and a quick scheduled appointment to have the tires installed on my vehicle. However, when UPS pick up all four tires at the same time, for some unknown reason, they separated the 4 tires into pairs with two separate tracking numbers. Two tires were delivered on time for my scheduled install appointment, but the other two were delayed somewhere enroute and didn't arrive until three days later. I had to reschedule and, this time, take time off from work for the installation. I'd ordered tires this same way several times before, but as the saying goes, there's a first time for everything. Be ready.
The tires I selected had very good consumer ratings; a fast scheduled tire delivery to my installation location; and a quick scheduled appointment for my tire installation.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

