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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Delivery was super fast. The whole process was very smooth.
Excellent web site. I found what I wanted quickly and ordering was quite efficient.
Great. Love the ease of website and accuracy of recommendation.
Love Tire Rack. Great selection and quick delivery.
Everything was good so far. Very smooth transaction and worked as described.
Two businesses at installer's building (Tire Rack on S Four Mile Run in Arlington, VA) and tires were delivered to wrong business. Installer would not check for tires at other business so I picked up tires and rolled them 30 feet to the installer. So UPS is at fault for delivering to wrong address but the installer could have helped.
I always have a great experience with Tire Rack. The website is full of info and many, many options for tires and other things for a plethora of vehicles.
Super easy all round - great website, easy ordering and when requiring some help from customer services - a real human with a great attitude who spoke English! The tires arrived 24 hours after ordering. Highly recommend these guys.
Very smooth. Ordered tires online. Delivered quickly. Installed and moved on with my life.
Love ordering my tires from tire rack. Best deal thus far. No haggling
Repeat customer… I have bought several sets of tires for several different vehicles... delivered to the installer... never been disappointed
Easy to shop, fast delivery, happy price and new tires!
Quick and easy in internet. But for no reason the delivery was split, also, the message about the rebate was changing and I still waiting
Tire Rack is the *$#*!!* Sorry, the Best! Online info is so informative, absolutely love and appreciate the side by comparisons. Thank you Tire Rack!
Excellent customer service knowledge from Luke from customer service call. Thank you
Always outstanding services and they simply don't drop the ball. The price and selection are unbeatable.
Always excellent service and product knowledge!
I have been ordering from Tire Rack exclusively for a number of years, always very satisfied with the young age of the tires, data on the website to research and make the most informed decision I can, customer service, shipping speed, and overall quality of the experience. I have five vehicles, so I do have a reasonably frequent need for purchasing tires. Maybe I'm more OCD about tires than most, but this is the site that you want to be involved with if you're like me. Thank you as always!
Great overall, very easy, great price
Awesome as always! Super easy to use. Best prices when comparing to other locations.
Forgot to order these items when I called to ask a question about a wheel and tire package-can't remember the person's name who helped me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.