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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,710
shipping
28,674
quality
29,234
This company responds to reviews on average within 1 day

Instant Feedback

528,912 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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My go to!
November 6, 2025

After skipping buying from you last time I remembered why I bought from you in the past. Actual reviews of the tires. Best prices and confident to not get stuck with a crap tire from a dealer or other that tell me a line of bull then end up replacing again way sooner or not even safe for winter after so long. Here I find out the truth.

Date of experience: October 27, 2025
Tennessee
1 review
0 helpful votes
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Good customer service
November 6, 2025

Every time I have dealt with tire rack, I appreciate I actually am able to talk to a human being. Great selection. Fair prices. Fast delivery.

Date of experience: October 27, 2025
New York
1 review
0 helpful votes
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Some tires come in multiple versions (ev tuned, noise reduction technology, etc.), however, your reviews for the tire are identical, regardless of which version of tire it is.

Date of experience: October 27, 2025
Florida
1 review
0 helpful votes
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Great service
November 6, 2025

Finding tires is quick and easy. I came from discount tire direct and have been purchasing for well over a decade. Once tire rack absorbed them, experience is still good.

Date of experience: October 27, 2025
Washington
2 reviews
0 helpful votes
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Easy online ordering.
November 6, 2025

I've ordered tires shipped directly to me multiple times. It's always been painless. I then just have them installed at a local tire place.

Date of experience: October 27, 2025
New York
1 review
0 helpful votes
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Always Easy, Accurate, and Reasonable
November 6, 2025

Every single interaction I have had with Tire Rack, since my parents encouraged me to order from you 25 years ago has been amazing. I really appreciate the staff, simplicity and selection. You Rock. Now, time to teach MY 17 Year old to order some winter tires!

Date of experience: October 27, 2025
California
1 review
0 helpful votes
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Great prices on great tires
November 6, 2025
Updated review

Super easy to navigate and to place orders. I can see all my tire options instead of calling a tire shop which only names the tires they have in stock. They don't even tell you the difference between tires they just want to make a sell on what they have on hand.

Date of experience: October 27, 2025

Great prices on great tires
June 22, 2025
Previous review

Every step is very smooth from the starting of the order to the tire installation. The website is very user friendly.

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Quick, easy and inexpensive
November 6, 2025

It was great to be able to review optional tires at my leisure and select the tires right for me at the right price. The independent installer I chose was excellent as well

Date of experience: August 27, 2024
Idaho
1 review
0 helpful votes
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Not as good as Discount Tire Direct
November 6, 2025

Website functionality is poor. Sorting by price often doesn't work. Discontinued items with less than 4 available clutter up the page.

Date of experience: October 27, 2025
Vermont
1 review
0 helpful votes
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The best
November 6, 2025
Updated review

Great advice with no waiting, absolutely first rate online interface, excellent info and surveys available online, fast service and delivery.

Date of experience: October 27, 2025

Sets the standard
April 25, 2025
Previous review

Highly informative and easy to navigate website, great selection, fair pricing, excellent and fast service

Date of experience: April 15, 2025
New Jersey
1 review
0 helpful votes
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Promptly delivered, happy with the customer service.
November 6, 2025
Updated review

Needed assistance on offsets and lug nut sizing and they were able to answer my questions. Delivered on time with competitive pricing.

Date of experience: July 18, 2025

Great stuff, easy to navigate selection and find what...
June 19, 2025
Previous review

Great stuff, easy to navigate selection and find what works for you.

Date of experience: June 9, 2025
Missouri
1 review
0 helpful votes
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Decent prices and offers
November 6, 2025
Updated review

Bought four new tires because tire rack had a $100 rebate BUT the catch is you have to submit an online form. AND you have to have them installed ASAP by a reputable installer. The rebate takes 6-12weeks. Be nice if it was an instant rebate at check out.

Date of experience: October 27, 2025
Elise B. — TireRack Rep
5 months ago

Unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue to see if there is anything we can do to assist. We will be reaching out to you directly.


It's okay just the rebate is nice.wish I could get...
October 29, 2025
Previous review

It's okay just the rebate is nice.wish I could get instant rebate instead of mailing.

Date of experience: October 18, 2025
New York
1 review
0 helpful votes
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7th set.? I think
November 6, 2025

I keep coming back to TR. Great prices, some deals occasionally on discontinued etc. I like having road hazard built in. The process of getting a new tire and your $ back is way too cumbersome. But in the end it all works out.

Date of experience: October 27, 2025
Michigan
1 review
0 helpful votes
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Expired gift certificate
November 6, 2025

Spent a few thousand dollars 5 years ago. Received a damaged wheel and had to be sent a replacement. Was issued a gift certificate to help with the inconvenience of having to wait for a replacement. Attempted to use the gift certificate today but it is expired. Guess I should buy tires sooner than I need them from now on... disappointing.

Date of experience: October 20, 2020
Elise B. — TireRack Rep
5 months ago

Hello Brandon, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack. We did adjust your order to reflect the amount of the gift certificate before the order shipped. We hop you enjoy the new tires.

New Jersey
1 review
0 helpful votes
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Was able to find the tires I needed easily. Was able to compare tire reviews and costs all in one place. Was able to read reviews of installers and their costs to help me choose. Didn't feel intimidated or rushed to make a decision too fast. There was a rebate available, all the info was right on the page so I didn't have to hunt around for it.

Date of experience: June 24, 2025
South Dakota
1 review
0 helpful votes
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Bring back Instant rebates
November 6, 2025

In the past I could get instant rebates. Now it's all mail in rebates. Don't make us chase our money. If there is a rebate, just give at the time of purchase.

Date of experience: October 26, 2025
Maine
1 review
0 helpful votes
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Satisfied return shopper
November 6, 2025

I've bought my tires and rims from Tire Rack.com previously for 3 Subaru's- and have been extremely satisfied with the ease of ordering- and the prompt shipping!
When purchasing snow tires, it is much better to purchase separate rims as well- so you're not having to swap summer and winter tires onto one set of rims- that's hard on the tires over time.

Date of experience: October 26, 2025
Tennessee
1 review
0 helpful votes
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Paying twice for the same service
November 6, 2025

I paid $59 for mounting and balancing with tire rack and Firestone charged me and additional@ $83.40 over and above what I already paid. Extremely dissatisfied. I'll find my own stalker this time.

Date of experience: October 16, 2025
Elise B. — TireRack Rep
5 months ago

Hi Brian, we take feedback like this seriously because we want every Tire Rack experience to be a positive one. We will be reaching out to you directly.

Washington
1 review
0 helpful votes
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Tire Rack has never let me down in the 20+ years I have used them. I buy daily driver and track tires/brakes from them and have always been happy with them.

Date of experience: October 26, 2025
Delaware
1 review
0 helpful votes
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Tires
November 6, 2025
Updated review

I been getting my tires from Tire Rack since 1998 off and on. Thank you very much for your professionalism and tire service at a convenient location.

Date of experience: March 26, 1996

Good prices
February 16, 2025
Previous review

My overall experience with Tire Rack has been a wonderful experience so far.

Date of experience: February 5, 2025