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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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After skipping buying from you last time I remembered why I bought from you in the past. Actual reviews of the tires. Best prices and confident to not get stuck with a crap tire from a dealer or other that tell me a line of bull then end up replacing again way sooner or not even safe for winter after so long. Here I find out the truth.
Every time I have dealt with tire rack, I appreciate I actually am able to talk to a human being. Great selection. Fair prices. Fast delivery.
Some tires come in multiple versions (ev tuned, noise reduction technology, etc.), however, your reviews for the tire are identical, regardless of which version of tire it is.
Finding tires is quick and easy. I came from discount tire direct and have been purchasing for well over a decade. Once tire rack absorbed them, experience is still good.
I've ordered tires shipped directly to me multiple times. It's always been painless. I then just have them installed at a local tire place.
Every single interaction I have had with Tire Rack, since my parents encouraged me to order from you 25 years ago has been amazing. I really appreciate the staff, simplicity and selection. You Rock. Now, time to teach MY 17 Year old to order some winter tires!
Super easy to navigate and to place orders. I can see all my tire options instead of calling a tire shop which only names the tires they have in stock. They don't even tell you the difference between tires they just want to make a sell on what they have on hand.
Every step is very smooth from the starting of the order to the tire installation. The website is very user friendly.
It was great to be able to review optional tires at my leisure and select the tires right for me at the right price. The independent installer I chose was excellent as well
Website functionality is poor. Sorting by price often doesn't work. Discontinued items with less than 4 available clutter up the page.
Great advice with no waiting, absolutely first rate online interface, excellent info and surveys available online, fast service and delivery.
Highly informative and easy to navigate website, great selection, fair pricing, excellent and fast service
Needed assistance on offsets and lug nut sizing and they were able to answer my questions. Delivered on time with competitive pricing.
Great stuff, easy to navigate selection and find what works for you.
Bought four new tires because tire rack had a $100 rebate BUT the catch is you have to submit an online form. AND you have to have them installed ASAP by a reputable installer. The rebate takes 6-12weeks. Be nice if it was an instant rebate at check out.
It's okay just the rebate is nice.wish I could get instant rebate instead of mailing.
I keep coming back to TR. Great prices, some deals occasionally on discontinued etc. I like having road hazard built in. The process of getting a new tire and your $ back is way too cumbersome. But in the end it all works out.
Spent a few thousand dollars 5 years ago. Received a damaged wheel and had to be sent a replacement. Was issued a gift certificate to help with the inconvenience of having to wait for a replacement. Attempted to use the gift certificate today but it is expired. Guess I should buy tires sooner than I need them from now on... disappointing.
Hello Brandon, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack. We did adjust your order to reflect the amount of the gift certificate before the order shipped. We hop you enjoy the new tires.
Was able to find the tires I needed easily. Was able to compare tire reviews and costs all in one place. Was able to read reviews of installers and their costs to help me choose. Didn't feel intimidated or rushed to make a decision too fast. There was a rebate available, all the info was right on the page so I didn't have to hunt around for it.
In the past I could get instant rebates. Now it's all mail in rebates. Don't make us chase our money. If there is a rebate, just give at the time of purchase.
I've bought my tires and rims from Tire Rack.com previously for 3 Subaru's- and have been extremely satisfied with the ease of ordering- and the prompt shipping!
When purchasing snow tires, it is much better to purchase separate rims as well- so you're not having to swap summer and winter tires onto one set of rims- that's hard on the tires over time.
I paid $59 for mounting and balancing with tire rack and Firestone charged me and additional@ $83.40 over and above what I already paid. Extremely dissatisfied. I'll find my own stalker this time.
Hi Brian, we take feedback like this seriously because we want every Tire Rack experience to be a positive one. We will be reaching out to you directly.
Tire Rack has never let me down in the 20+ years I have used them. I buy daily driver and track tires/brakes from them and have always been happy with them.
I been getting my tires from Tire Rack since 1998 off and on. Thank you very much for your professionalism and tire service at a convenient location.
My overall experience with Tire Rack has been a wonderful experience so far.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Unfortunately, because rebates are issued by the manufacturers we have little control over the process. However, we'd be happy to look into your issue to see if there is anything we can do to assist. We will be reaching out to you directly.