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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great service and prices. Love the ease of ordering online and the 6 month interest free way to pay
Great customer service. Quality of service. When picking up items at the warehouse, no need to wait.
LAST TIME TOOK 24 HOURS TO RUN THE CARD AND TALL ME IT WAS DECLINED AND I COUNOT TRAVELL AS I PLANNED TO CANADA. THEY CALLED ME TWO DAYS LATER WHEN I WAS WAITING FOR TIRES. I DO NOT RECOMMEND YOU AT ALL BUT I NEED THIS TIRES CASUE I AM IN RUSH
I have bought tires over the years from Tire Rack, always a great experience and best pricing. Thank you!
I have ordered several times... potholes in the Bay Area! You always do a great job and deliver on time. Thank you!
Easy to navigate. Very easy to navigate. 100% recommended!
Always quick and easy. Even when stationed in Germany. That's why I came back.
Tires were available quickly and at a good price and the built in warranty is handy
I have ordered from Tire Rack a couple times and have been very satisfied.
All past experiences were great. Have bought all my tires thru Tire Rack
Fastest shipping! In need of rims that stores near me would take few weeks
Ordered my first rims from here several years ago. They shipped it really fast and arrived in guam in less than 2 weeks. Typically, shipping to guam takes 2-4 weeks. It was a great experienced with tirerack
Have ordered several times from Tire rack and have always had a positive experience
Bought this for another car last year. This year buying it for my wife's car.
Quick and easy, the site provided all the details I needed for fast, efficient service
On-time - good price- excellent price and service...
Shopping for winter tires and new rims in a size we were pretty sure would work but that wasn't among the options Tire Rack had its challenges. We had to overcome the system's desire to give us staggered sizing like our non-winter tire setup. I had to place the order as if I was ordering four rear tires. After ordering, the tech apparently decided there was a tiny risk of our chosen size rubbing in the wheel well. In the end, we ended up ordering one of the Tire Rack-recommended wheel/tire combos because it just seemed to risky for even the tiny chance of the rubbing occurring. I'm doubting we'd have been able to return them and would probably have to live with it. We are happy enough with what we got (so far - haven't installed them on the car yet) although we ended up spending about $200 more than we would have with our first choice.
Service tech we communicated with on the phone (Art) treated me like an intelligent person, gave me info, and let me make our own final decision without pressuring me. He was really good.
I ordered rims to be shipped to the dealer from whom I ordered tires. All went smoothly as I recall.
They shipped the tires that I ordered quickly, no drama. They were both black and round, as advertised.
Fast, efficient, on time. Will use again. Nothing more to say.
Great site, easy to use. Prices are well ok, not great. 1 2 ten
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members