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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to find right tires for my truck, especially when looking for a slightly larger size
The tires were better quality tire than I can get around here
Smooth experience with the choices of winter tire and wheel packages.
Pleasant, easy to find available products.
Very easy to order tires from website and customer service was helpful in tracking my previous order so I ordered the correct tire as last time
Easy to find the tires I needed and information to make a decision on what's best for me.
So easy, came back to do it again when my next car needed tires.
I had some trouble with the offset of my wheels on my prior order which made me nervous about doing this again. I wish your view on vehicle included more angles so you know if your wheels are going to stick out from the body before fitting them. Also would be nice to have not only the OE tire size and wheel diameter but also the OE off set to help make a decision.
Best service, pricing and website is great for comparing and finding the best tire for your vehicle.
Love Tire Rack. Always my first got to for Tires. I also let family and friends know about the great service and the real world testing of tires.
I have bought all my tires for my Saabs from Tire Rack...!
Only missed once with Michelin - some all season "performance" tires that turned out to be noisier than snow tires.
Excellent help from sales reps and testing comparisons are perfect
The 2-year road hazard protection is worth it! Only place orders with feature now. Love it!
I have been buying my tires and other various vehicle related items from Tire Rack for years, and the service and experience has been very professional, polite and prompt. Zero issues in that regard. But if there is an issue in which the product must be returned or a warranty claim must be made then there are nothing but issues and it is nearly impossible to be resolved in a timely manner if at all.
Bought a set not even a year ago. They are all dry rotted. Was told I couldn't get a discount on a different set. Had to send those tires back and wait for a refund. So what is my truck supposed to sit on? The rims? Even 10% off on a new set would've made up for it
Needed to make a return and new purchase so far no issues with the return.
Always great service, fast and efficient shipping.Great site!
I prefer to use Precision Tune in Randallstown, MD ******* but I was unable to set them for delivery. They will accept delivery too.
I have been a Tire Rack Customer for decades, but switched to Discount Tire Direct because I felt they offered the selections I wanted and more personal customer service.
I was a bit happier with Discount Tire as a stand alone and don't appreciate that my Discount Tire Credit Card is kind of useless now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear your experience with us was not to your satisfaction! We're going to send you an email to get some additional order information from you. We'd like to look into this and try to help.