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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,826
shipping
28,790
quality
29,350
This company responds to reviews on average within 1 day

Instant Feedback

530,901 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Love warranty
November 25, 2024

Got screw in tire last night took to shop said need to replace can't fix. So called got claim number and ordered new tire. Seems easy if they reimburse me I will never buy tires another way again. Tirerack.com for LIFE!

Date of experience: November 14, 2024
Louisiana
1 review
0 helpful votes
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I love the testing that Tire Rack does.
November 25, 2024

Nobody else does actual tire testing that I know of.
I live in rainy Tennessee, and the wet testing is important to me.

Date of experience: November 14, 2024
Vermont
1 review
0 helpful votes
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Crazy fast delivery!
November 25, 2024

This place is beautiful! I got my tires in two days studded. Thos is where I will buy tires from now on.

Date of experience: November 14, 2024
Virginia
1 review
0 helpful votes
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Very good
November 25, 2024

Tire rack is awesome great customer service always got me right. They're like my ex wife, 10/10 and always ready to serve

Date of experience: November 14, 2024
Texas
1 review
0 helpful votes
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Tirerack was good
November 25, 2024

Tire rack was fine but i went to discount tire which has now merged with tire rack and they didnt replace the center cap to my wheel and all of my valve stem caps were replaced with cheap plastic ones for some reason

Date of experience: November 14, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Ohio
1 review
0 helpful votes
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Overall good experience
November 24, 2024

Shopping for tires was a good experience overall. I was able to find information and comparisons easily. However, the website insisted that I install my tires in Oregon instead of my home state of Ohio. I used a 'work-around' after much frustration, and several days of cooling off.

Date of experience: November 14, 2024
New Jersey
1 review
0 helpful votes
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Simple
November 24, 2024

Easy to order and not complicated.I get on and compare pricing and tire rack beats them all

Date of experience: November 14, 2024
Wisconsin
2 reviews
0 helpful votes
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Tires
November 24, 2024
Updated review

This set of tires will be the four set I have gotten. I have had good results with every other set and hope to have the same with this set.

Date of experience: November 14, 2024

Very easy to get what your looking for
March 8, 2020
Previous review

Very easy to get what your looking for. Also easy to use web page

Date of experience: March 8, 2020
Illinois
1 review
0 helpful votes
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Easy, reasonably priced and quick
November 24, 2024

There were no surprises during the purchase or installation process.

Date of experience: November 14, 2024
Virginia
1 review
0 helpful votes
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Each time I switched tabs the filter that I selected of price, lowest to highest, would change and i would have to reset it.

Date of experience: November 14, 2024
Indiana
1 review
0 helpful votes
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Always relliable
November 24, 2024

The thing I like most about buying from Tire Rack is how easy to navigate the website is. I also live in Indiana so my tires always arrive early or on the day that is scheduled.

Date of experience: November 14, 2024
Ohio
1 review
0 helpful votes
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Good stuff
November 24, 2024

I pay for tires, you bring them, best price on the internet, but I am sad to pay this much money for tires,

Date of experience: November 14, 2024
Alabama
1 review
0 helpful votes
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Excellent
November 24, 2024

Quick shipping. Tires arrived in good condition. Will continue with Tire Rack.

Date of experience: November 14, 2024
Montana
1 review
0 helpful votes
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Always easy
November 24, 2024

I have tires direct shipped to a local installer. Super easy process.

Date of experience: November 14, 2024
California
1 review
0 helpful votes
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Love this place
November 24, 2024

Best prices and included warranties. Thank you!...

Date of experience: November 14, 2024
Illinois
1 review
0 helpful votes
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Awesome!
November 24, 2024
Updated review

Very satisfied with order. Awesome experience picking up the tires.

Date of experience: November 14, 2024

Awesome!
November 24, 2024
Previous review

Very satisfied with order. Awesome experience picking up the tires.

Date of experience: November 14, 2024
Ohio
1 review
0 helpful votes
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Great, will order again if same experience and hope that people actual reading all this.

Date of experience: November 14, 2024
Oklahoma
1 review
0 helpful votes
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Pirelli scorpion atr tires
November 24, 2024

Got quick delivery and right product. Good price on Pirelli tires

Date of experience: November 14, 2024
New York
1 review
0 helpful votes
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Good and quick
November 24, 2024

Quick bad boy was real quick and very good this bad boy did not take anytime at all see you in 60k baby

Date of experience: November 14, 2024
Maryland
1 review
0 helpful votes
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Delivery
November 24, 2024

Great speed of delivery with new products. Tire products are great.

Date of experience: November 14, 2024