Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Needed a set of snow tires for my 2024 Mini Cooper SE. The process was seamless!
Excellent website. Quick and easy. Good pricing. Nice linkage to installation
We have purchased many tires from them as we have many cars and trucks. They are of great quality. I am even still running the cheapest studded snow tires they had from 7 years ago and they rock crawl and still have the best traction on ice too. It's nice that now there's even the option to choose an installer and free shipping.
Good selection and comparison tool- got it overnight at the height of winter tire season!
It's nice to interact with real humans first of all, Tire Rack has real humans that are helpful and knowledgeable. There really isn't a reason for me to go anywhere else.
Buying tires on tire rack is so easy, takes all of the guess work out it and provides lots of valuable info before you commit to a brand!
The recommendations for sizing for winter tire/wheel combo provided excellent winter traction.
Tire Rack is amazingly easy. I can order the exact tire that I want in the exact size that I need with just a few clicks. It is easy to have the tires shipped to an installer and make an appointment for installation. No more calling around. This is the fourth set of tires I have purchased through Tire Rack. I find the customer reviews semi-helpful. Can someone really know about their tire in 300 miles? Every consumer uses a different standard for their review The reviews are honest, useful to establish a trend for a tire, but not for making a final decision. I use Consumer Reports recommendations, log in to Tire Rack, and there they are.
Great flexible option and pricing. Tires in stock with flexible way to pickup asap
It was easy & quick., plus it was a good price. Tires are worth the money.
This is a great platform to buy tires.Everthing smooth and easy to find.Also the delivery comes fast as lighting
Simple - routine - just the way I like things to be. Not my first time with Tire Rack.
Excellent service, quick turn around, never any issues, whats not to like?!
Very easy. Great deals. Warranty on tires. Free shipping...
Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.
Tire Rack offers great tools to figure out what you need to order rims and tires for your vehicle.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

