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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Love how simple and easy it is to navigate this site, plus the rebates are great.
Impeccable timing. Best prices. Always great rebates. Great customer service.
Cannot find my older orders. Would be useful yo have access to all of them.
I purchased several sets of tires from Tire Rack. The purchase process was easy, and the prices are competitive. They also offer various tire brands at many price points. I really like reading the reviews (good and bad) to make an informed decision. I never had any issues with purchases. Shipping is very fast and will continue buying from Tire Rack. Thank you, Tire Rack staff, you make the difference.
Had a hiccup on the initial order, but thankfully Cooper was able to help me get the tires I need
Once the tires arrived at my local installer, the installer was stellar and everything is now great.
Had a hiccup on the initial order, but thankfully Cooper was able to help me get the tires I need
It was good and quick so i really liked it.so i recommended everyone
Have never had issues ordering. Tires are almost always delivered next day. Claim support has always been incredibly fast.
Awful experience so far with the hazard protection. Had a flat and tried to use the roadside assistance, but they wouldnt help without a policy #. How the hell am i supposed to know the policy number? Read all the fine print, nothing mentions it anywhere. I tell the agent its from a tirerack order assuming they could point me in the right direction, nope. They tell me to call tirerack, which is closed on Sunday.
Easily picked out tires on the website, and had them shipped quickly directly to my house.
I was able to research a variety of different tire to make an informed choose.
I think this is my 6th set of tires from Tire Rack for my vehicles…always a great experience
Easy to shop and order. Love the review information. I've always found better selection with TR.
I love the ease at finding the right tire for my vehicle for an excellent price.
I'm a long-time customer. Tire Rack provides great pricing and reviews!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of the team will be reaching out to you directly.