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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,841
shipping
28,805
quality
29,365
This company responds to reviews on average within 1 day

Instant Feedback

531,104 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Easiest tire site to navigate!
December 11, 2024

Love how simple and easy it is to navigate this site, plus the rebates are great.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Easy
December 11, 2024

It's easy to order and get installed. I've used them before too.

Date of experience: December 1, 2024
Oregon
1 review
0 helpful votes
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Installation cost
December 11, 2024

Installation was much higher than estimate for the last purchase.

Date of experience: December 1, 2024
Virginia
1 review
0 helpful votes
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Great service
December 11, 2024

Impeccable timing. Best prices. Always great rebates. Great customer service.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Would like access to all my orders.
December 11, 2024

Cannot find my older orders. Would be useful yo have access to all of them.

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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N/a
December 11, 2024

Good enough to come back. This is enough characters, please don't publish this silly review.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
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I purchased several sets of tires from Tire Rack. The purchase process was easy, and the prices are competitive. They also offer various tire brands at many price points. I really like reading the reviews (good and bad) to make an informed decision. I never had any issues with purchases. Shipping is very fast and will continue buying from Tire Rack. Thank you, Tire Rack staff, you make the difference.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Excellent outcome
December 11, 2024
Updated review

Had a hiccup on the initial order, but thankfully Cooper was able to help me get the tires I need

Once the tires arrived at my local installer, the installer was stellar and everything is now great.

Date of experience: November 30, 2024

Had a hiccup on the initial order, but thankfully Cooper...
December 2, 2024
Previous review

Had a hiccup on the initial order, but thankfully Cooper was able to help me get the tires I need

Date of experience: November 22, 2024
Connecticut
1 review
0 helpful votes
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Convienent
December 11, 2024

It was good and quick so i really liked it.so i recommended everyone

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Fantastic
December 11, 2024

Order was fast and on time and all items were in pristine condition.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Easy ordering and great support
December 11, 2024

Have never had issues ordering. Tires are almost always delivered next day. Claim support has always been incredibly fast.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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There when you need them
December 11, 2024

Fast order processing, great pricing, and great delivery.

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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Hazard Protection / RoadSide
December 11, 2024

Awful experience so far with the hazard protection. Had a flat and tried to use the roadside assistance, but they wouldnt help without a policy #. How the hell am i supposed to know the policy number? Read all the fine print, nothing mentions it anywhere. I tell the agent its from a tirerack order assuming they could point me in the right direction, nope. They tell me to call tirerack, which is closed on Sunday.

Date of experience: December 1, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of the team will be reaching out to you directly.

Nevada
1 review
0 helpful votes
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Tire production date
December 11, 2024

Easily picked out tires on the website, and had them shipped quickly directly to my house.

Date of experience: December 1, 2024
Wisconsin
1 review
0 helpful votes
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Happy costumer
December 11, 2024

I was able to research a variety of different tire to make an informed choose.

Date of experience: December 1, 2024
New Jersey
1 review
0 helpful votes
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Always a great experience
December 11, 2024
Updated review

I think this is my 6th set of tires from Tire Rack for my vehicles…always a great experience

Date of experience: December 1, 2024

Always a pleasure
September 29, 2024
Previous review

Always a pleasure

Date of experience: September 19, 2024
Texas
2 reviews
0 helpful votes
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Great value and brands
December 11, 2024

Easy to shop and order. Love the review information. I've always found better selection with TR.

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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Quick & Easy
December 11, 2024

I love the ease at finding the right tire for my vehicle for an excellent price.

Date of experience: December 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great reviews and pricing
December 11, 2024

I'm a long-time customer. Tire Rack provides great pricing and reviews!

Date of experience: December 1, 2024
Illinois
1 review
0 helpful votes
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Purchase
December 11, 2024

Very helpful, follow up call if something looks off. Very fast delivery

Date of experience: December 1, 2024