On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Have ordered from Tire Rack a few times now and have always been satisfied with price and service.
Easy ordering process, they had my tires in stock for quick delivery, and shipped them to my local Pep Boys for installation.
Great prices and great customer satisfaction is shat o was looking for and I found it
Absolutely good deal and great customer service and wonderful delivery
As easy as it could get. Quickly found, set up installation and done.
Always easy process. I can find what I want and get it in a reasonable time. Also, I like having my order history to keep track of when I've bought tires.
This is a top online retailer with simple drop down options to quickly get to the product applicable for your vehicle. Always a rebate and the price is the lowest you'll find with ample inventory.
Have ordered tires several times over the years, always been pleased with selection, prive and service. Recently had a road hazard, called and had a replacement tire in hand in less than 3 business days.
I think the info available to help make a decision is super. Especially like the actual driving tests where the tires' performance is evaluated as to dry/wet/snow and quiet. Finding the best price for the tire that best suits me is great.
Delivery and pickup have both been a breeze, the experience is always easy
I entered vehicle information to get a specific lug pattern wheel. You delayed my order bEcAuSe ThE tIrEs ArE tOo BiG fOr ThAt TrUcK and I missed two days of work.
Great service always serves is always great and haven't had any issues at all
Always fast, easy shipping and the lowest cost compared to the local tire companies
Tires were as described and were delivered timely.
The tires have performed very well.
I love the rack. The customer service can't be beat. Road hazard warranty is unmatched.
I can usually find better prices on tire rack than other stores, and the website is superior.
I have had good relationship with tire rack. The best way t know what I am buying
Had to log in multiple times after site freezing during checkout.
This is how websites should be... easy to find products with the right fitment and real customer and professional reviews of the product to help the customer make an educated decision
Great selection, easy to use website; road hazard protection very useful
Easy to use and sort which I like. Easy to add favorites and then follow back up.
Have used TireRack previously and like the ease of transacting, tire selection, the available reviews, and one-stop shop convenience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Tires Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.