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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've been ordering all my tires at Tire Rack and I'm always happy with the results. Highly recommended.
Two of the four tires were over five years old and one had to be replaced due to a manufacturer's defect.
Delivered right to my door, no issues, no complaints. Will use again.
Always fast service with questions research and shipping.
Always easy to navigate website. Would be great if I could search by treadwear number
I previously ordered new wheels and tires to replace factory steel wheels on a 2016 Jetta. I just returned to buy a wheel and winter tire package for another car.
Easy to search for tires and accessories
Super easy to make an order
Super fast delivery
Great tires at a great price! Quick and easy ordering, plus free shipping!
I always get a great deal without the hassle of going to Big O or Discount Tire- I just take them to my mechanic for a mount and balance
Just as good as whe I ordered 4 New tires the 1st time...
It's was awesome all in the right price and needed customer service
Thank You I always buy from Tirerack. I can find the tires in looking for quickly and prices are good
Have bought wheels, tires, and wheel tire kits for all of my vehicles over the years.
I am a shop but they can't tell me what my discount will be forcing me to sign up to "find out" also takes 2-3 days process sucks doing business without any information gives me Facebook marketplace vibes unprofessional
The reviews help me decide which tire is best for the vehicle and the type of driving that will be done in each.
Website navigation smooth, easy to compare tires, fast delivery! Great roadside warranty!
Limited selection with winter tires. Expanded search to all tires and found what I needed. Still great snow tires
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.