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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,834
shipping
28,798
quality
29,358
This company responds to reviews on average within 1 day

Instant Feedback

531,025 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Tire Rack is A+++
December 23, 2024

I've been ordering all my tires at Tire Rack and I'm always happy with the results. Highly recommended.

Date of experience: December 13, 2024
Arizona
1 review
0 helpful votes
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Flitshinflojur
December 23, 2024

Two of the four tires were over five years old and one had to be replaced due to a manufacturer's defect.

Date of experience: December 13, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.

Massachusetts
1 review
0 helpful votes
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Easy and Convenient
December 23, 2024

Delivered right to my door, no issues, no complaints. Will use again.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Always a pleasure
December 23, 2024
Updated review

Always fast service with questions research and shipping.

Date of experience: December 13, 2024

Always easy to navigate website
April 13, 2024
Previous review

Always easy to navigate website. Would be great if I could search by treadwear number

Date of experience: April 3, 2024
Michigan
1 review
0 helpful votes
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Great online experience and products
December 23, 2024

I previously ordered new wheels and tires to replace factory steel wheels on a 2016 Jetta. I just returned to buy a wheel and winter tire package for another car.

Date of experience: December 13, 2024
Pennsylvania
1 review
0 helpful votes
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Satisfied
December 23, 2024

Satisfied with purchase so used the site multiple times okay

Date of experience: December 13, 2024
Louisiana
1 review
0 helpful votes
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Easy access to online catalog
December 23, 2024
Updated review

Easy to search for tires and accessories

Super easy to make an order

Super fast delivery

Date of experience: December 13, 2024

So far so good
December 21, 2024
Previous review

So far so good

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Tire Rack is AWESOME
December 23, 2024

I always have a great experience with these guys. Love them.

Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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Best option for tires
December 23, 2024

Great tires at a great price! Quick and easy ordering, plus free shipping!

Date of experience: December 13, 2024
Colorado
1 review
0 helpful votes
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Great selection
December 23, 2024

I always get a great deal without the hassle of going to Big O or Discount Tire- I just take them to my mechanic for a mount and balance

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Great Service
December 23, 2024

Price, product availability, good experience, fast delivery

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
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Very easy online ordering process
December 23, 2024

Just as good as whe I ordered 4 New tires the 1st time...

Date of experience: December 13, 2024
Ohio
2 reviews
0 helpful votes
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Easy to use
December 23, 2024

Smooth process, best price. Would recommend or use in the future.

Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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Awesome service
December 23, 2024

It's was awesome all in the right price and needed customer service

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Great Website Great Tires
December 23, 2024

Thank You I always buy from Tirerack. I can find the tires in looking for quickly and prices are good

Date of experience: December 13, 2024
Washington
1 review
0 helpful votes
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Tire rack, the right rack
December 23, 2024

Have bought wheels, tires, and wheel tire kits for all of my vehicles over the years.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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I am a shop
December 23, 2024

I am a shop but they can't tell me what my discount will be forcing me to sign up to "find out" also takes 2-3 days process sucks doing business without any information gives me Facebook marketplace vibes unprofessional

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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The reviews help me decide which tire is best for the vehicle and the type of driving that will be done in each.

Date of experience: December 13, 2024
Indiana
1 review
0 helpful votes
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User Friendly
December 23, 2024

Website navigation smooth, easy to compare tires, fast delivery! Great roadside warranty!

Date of experience: December 13, 2024
New York
1 review
0 helpful votes
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Wheel and tire package
December 23, 2024

Limited selection with winter tires. Expanded search to all tires and found what I needed. Still great snow tires

Date of experience: December 13, 2024