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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Correct tires arrived very quickly, many rebates available
I like the choices and being able to compare the different tires performances.
Great website and price for set of Bridgestone!)
I buy tires with big discount, and I happy with that
I like how tire rack includes refuse on their website as well as information on how to get rebates and where to get the tires installed. The last time I used tire rack everything went very well. I'm now a repeat customer, twice in the same year.
I appreciate you reimbursing me for overages that one of your recommended installers imposed on my order!
Great deal for Great quality tires. Always happy to get a order from tire rack
I insured. When I claimed, it took so much effort. I gave up. I was asked so many different documents which were hard to provide.
Never had issues with tire rack. Tire rack always delivered what I need it
Very good and easy. Easy online and good selection. Good job
Tires are easy to order and arrive promptly to installer every time
Not bad, easy to use. Tires came really quickly. Probably will use tire rack in the future
I've purchased tires from Tires.com for years. Always satisfied with my purchase.
Always the place to go for any car need. I will always order from tire rack
Great deals and quick delivery, I am very satisfied with tire rack!
Always a pleasant and simple experience using TireRack for purchasing tires.
Great people to work with. The chat feature helped in my selection.
I have purchased many sets of tires from Tire Rack and had them installed at their plant. Great service.
Will use again. Great comparison tools. Great prices and easy scheduling
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We’re so very sorry to hear you had a negative experience with us. We'd like to see what we can do to make this right. A member of our team will be reaching out to you shortly.