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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,940 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great service
December 25, 2024

Correct tires arrived very quickly, many rebates available

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Best way to buy tires.
December 25, 2024

I like the choices and being able to compare the different tires performances.

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Good price
December 25, 2024

Great website and price for set of Bridgestone!)
I buy tires with big discount, and I happy with that

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Tire rack provides a very good service.
December 25, 2024

I like how tire rack includes refuse on their website as well as information on how to get rebates and where to get the tires installed. The last time I used tire rack everything went very well. I'm now a repeat customer, twice in the same year.

Date of experience: December 15, 2024
Michigan
1 review
0 helpful votes
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Good customer service!
December 25, 2024

I appreciate you reimbursing me for overages that one of your recommended installers imposed on my order!

Date of experience: December 15, 2024
Wisconsin
1 review
0 helpful votes
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Great deal
December 25, 2024

Great deal for Great quality tires. Always happy to get a order from tire rack

Date of experience: December 15, 2024
Washington
1 review
0 helpful votes
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Difficult to claim
December 25, 2024

I insured. When I claimed, it took so much effort. I gave up. I was asked so many different documents which were hard to provide.

Date of experience: December 15, 2024
Elise B. — TireRack Rep
over a year old

We’re so very sorry to hear you had a negative experience with us. We'd like to see what we can do to make this right. A member of our team will be reaching out to you shortly.

Illinois
1 review
0 helpful votes
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Excellent as usual
December 25, 2024

Never had issues with tire rack. Tire rack always delivered what I need it

Date of experience: December 15, 2024
New Jersey
1 review
0 helpful votes
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Very easy to order
December 25, 2024
Updated review

Very good and easy. Easy online and good selection. Good job

Date of experience: December 15, 2024

Very easy
November 21, 2024
Previous review

Very easy. Very average pricing.

Date of experience: November 11, 2024
Massachusetts
1 review
0 helpful votes
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Easy to order
December 25, 2024

Tires are easy to order and arrive promptly to installer every time

Date of experience: December 15, 2024
Connecticut
1 review
0 helpful votes
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Snow's
December 25, 2024
Updated review

Not bad, easy to use. Tires came really quickly. Probably will use tire rack in the future

Date of experience: December 15, 2024

Not bad, easy to use
December 19, 2024
Previous review

Not bad, easy to use

Date of experience: December 9, 2024
New York
1 review
0 helpful votes
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Always pleased
December 25, 2024

I've purchased tires from Tires.com for years. Always satisfied with my purchase.

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
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My go to for tires
December 25, 2024

Always the place to go for any car need. I will always order from tire rack

Date of experience: December 15, 2024
Georgia
1 review
0 helpful votes
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Easy ordering, good selection, and ease of shipping direct to a convenient installation location.

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
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Excellent deals
December 25, 2024

Great deals and quick delivery, I am very satisfied with tire rack!

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Always a pleasant and simple experience using TireRack for purchasing tires.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Excellent Service
December 25, 2024

Great people to work with. The chat feature helped in my selection.

Date of experience: December 15, 2024
Indiana
1 review
0 helpful votes
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I have purchased many sets of tires from Tire Rack and had them installed at their plant. Great service.

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
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Return customer
December 25, 2024

Always the best prices and service. Knowledgeable installers.

Date of experience: December 15, 2024
Georgia
1 review
0 helpful votes
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Good interface
December 25, 2024

Will use again. Great comparison tools. Great prices and easy scheduling

Date of experience: December 15, 2024