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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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No problems at all. Very satisfied with other purchases I've made.
Had a tire blowout and have to go through a lengthy process for replacement. Being required to purchase a replacement, then wait more than a week for reimbursement is a poor way to treat customers.
Great tires fast delivery. Tires came in fast and they out them outside the garage doors
Great and easy with lots of options always in stock with fast shipping
Website is user friendly, the tires were very reasonably priced and chat service was very helpful
The tire rack website is user friendly and an assistant helped me find an incredible close out special for 4 Perilli all season tires. I highly recommend tire rack.
Hard to find tires for 11" wheels. You guys are Johnny on the spot
Shipping is always fast and on time! Prices are unmatched and best around!
Love the ability to choose all aspects of the desired tire. I get comparisons and ratings, which are very helpful.
Seamless experience. Very easy to find what is needed. I also like the option to save a few dollars with customer pickup.
Very straight forward and easy to compare similar tire options.
And complete service, from tires to rims to showing you how they will look on your vehicle!
You need a entry area we we can add additional info for installer
The correct items were delivered in a timely manner as advertised
3rd time I buy my tires with them. Best prices by far, easy to buy, deliver on time or before. Strongly recommend!
Great and easy to find the right tires. Good info and filter options
Awesome experience each time I need to purchase new tires. I tried other tire companies but tire rack is the best.
Purely professionals that help you along the entire journey.
Best prices for tires anywhere with a great selection with rating information on the site.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.