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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,848 reviews

We monitor reviews for authenticity

District of Columbia
2 reviews
0 helpful votes
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Order cancelled
December 29, 2024
Updated review

The order that I just sent (December 2024) was originally sent in September 2024. After I received a "shipped" email the next day I received a "cancelled" order email. When I called and spoke to a rep he told me that he cancelled the order because the size that I ordered would not fit my Bronco. Now I have to send the first order back (wheels also) because they are too big and even the lug pattern was incorrect. Alot of time and effort on my part and I will also have to pay to have the new set mounted and balanced for a second time. This all could have been avoided. We will see if Tire Rack can get it right this time. I have been an exclusive Tire Rack customer for over 20 years.

Date of experience: December 18, 2024
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.


Repeat Customer
August 18, 2021
Previous review

For several years now I exclusively purchase from Tire Rack. The selection, pricing, customer service, fast shipping along with all of the tools to help you make an informed decision are a no brainer. Keep up the great work!

Date of experience: August 18, 2021
Idaho
1 review
0 helpful votes
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Easy, peasy! Lemon squeezy!
December 29, 2024
Updated review

No, at least 10 characters. Only 27 more characters to complete your review!

Date of experience: December 18, 2024

Super Easy, so easy my wife could have done it but...
November 15, 2024
Previous review

Super Easy, so easy my wife could have done it but she's a lazy bitch and doesn't want to deal with "car stuff".

Date of experience: November 4, 2024
Michigan
1 review
0 helpful votes
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One stop shop
December 29, 2024

I like being able to schedule installation at the same time as buying tires.

Date of experience: December 18, 2024
Wisconsin
1 review
0 helpful votes
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Great products
December 29, 2024
Updated review

I have purchased tires and a set of rims and tires in the past. Everything was great and good prices.

Date of experience: December 24, 2024

Shopping is quick and easy
May 9, 2024
Previous review

Shopping is quick and easy.

Date of experience: April 28, 2024
Montana
2 reviews
0 helpful votes
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Wheel package.
December 29, 2024

Great experience. Wheel package was exactly what I ordered!

Date of experience: December 18, 2024
Colorado
1 review
0 helpful votes
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Great, honest reviews
December 29, 2024
Updated review

Had my tires for two months in Colorado. Had our first big snow/ice storm. These tires were amazing. The handle the weather just like the reviews said. Driving past people who spun out or couldn't get traction was hilarious. They should have went to tire rack!

Date of experience: November 21, 2024

It was easy, quick and simple
October 22, 2024
Previous review

It was easy, quick and simple

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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Always very easy
December 29, 2024

Always very easy saves my previous purchases and the cheapest price

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Very pleased
December 29, 2024

This is the first time I have ordered tires on line and had them deliver to my installation of choice. Price was reasonable, delivery was fast and the installation was fast and reasonable. I highly recommend Tire Rack.

Date of experience: December 28, 2024
Puerto Rico
1 review
0 helpful votes
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I love your app and it is perfect for shopping online store. Good work

Date of experience: December 18, 2024
North Carolina
1 review
0 helpful votes
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Very satisfied
December 29, 2024
Updated review

Everything worked as promised. Tires delivered on time and installed as desired

Date of experience: December 18, 2024

Worked as expected
November 24, 2024
Previous review

Very easy to use website. Lookin forward to seeing how the installation goes

Date of experience: November 13, 2024
Virginia
1 review
0 helpful votes
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So easy a caveman could do it!
December 29, 2024

Easy to navigate, fast shipping, fair prices, great warranty!

Date of experience: December 18, 2024
Louisiana
1 review
0 helpful votes
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Easy order process, very user friendly
December 29, 2024

Great experience as well nothing more to add. Love Tire Rack!

Date of experience: December 18, 2024
Nevada
1 review
0 helpful votes
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Wish I had more money, I buy best bang for buck
December 29, 2024
Updated review

Looking for best deals, we need help saving money in this economy

Date of experience: December 18, 2024

Wish I could get a coupon code
December 28, 2024
Previous review

Wish I could get a coupon code

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Fast and easy
December 29, 2024

Fast and easy! Many options to choose from for install and will continue to use!

Date of experience: December 18, 2024
Massachusetts
1 review
0 helpful votes
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Great service
December 29, 2024

Great service always have the parts I need, to help my mustang stop and turn

Date of experience: December 18, 2024
Virginia
2 reviews
0 helpful votes
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Good company
December 29, 2024

Good company to deal with, a wide variety of tires at decent prices

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Keep up the great work!
December 29, 2024

My previous experience was excellent. When I realized that I needed a new spare one of the first things I thought of was your organization.

Date of experience: December 18, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent
December 29, 2024

Was amazing, very easy and quick. Order came earlier than expected.

Date of experience: December 27, 2024
Illinois
1 review
0 helpful votes
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Quick and easy
December 29, 2024

Easy to order and good prices with fast and flexible shipping

Date of experience: December 18, 2024
Maryland
1 review
0 helpful votes
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Trusted
December 29, 2024

I know not to expect any fitment problems when I order wheels from tire rack.

Date of experience: December 18, 2024