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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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The order that I just sent (December 2024) was originally sent in September 2024. After I received a "shipped" email the next day I received a "cancelled" order email. When I called and spoke to a rep he told me that he cancelled the order because the size that I ordered would not fit my Bronco. Now I have to send the first order back (wheels also) because they are too big and even the lug pattern was incorrect. Alot of time and effort on my part and I will also have to pay to have the new set mounted and balanced for a second time. This all could have been avoided. We will see if Tire Rack can get it right this time. I have been an exclusive Tire Rack customer for over 20 years.
For several years now I exclusively purchase from Tire Rack. The selection, pricing, customer service, fast shipping along with all of the tools to help you make an informed decision are a no brainer. Keep up the great work!
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Super Easy, so easy my wife could have done it but she's a lazy bitch and doesn't want to deal with "car stuff".
I like being able to schedule installation at the same time as buying tires.
I have purchased tires and a set of rims and tires in the past. Everything was great and good prices.
Great experience. Wheel package was exactly what I ordered!
Had my tires for two months in Colorado. Had our first big snow/ice storm. These tires were amazing. The handle the weather just like the reviews said. Driving past people who spun out or couldn't get traction was hilarious. They should have went to tire rack!
Always very easy saves my previous purchases and the cheapest price
This is the first time I have ordered tires on line and had them deliver to my installation of choice. Price was reasonable, delivery was fast and the installation was fast and reasonable. I highly recommend Tire Rack.
I love your app and it is perfect for shopping online store. Good work
Everything worked as promised. Tires delivered on time and installed as desired
Very easy to use website. Lookin forward to seeing how the installation goes
Easy to navigate, fast shipping, fair prices, great warranty!
Great experience as well nothing more to add. Love Tire Rack!
Looking for best deals, we need help saving money in this economy
Fast and easy! Many options to choose from for install and will continue to use!
Great service always have the parts I need, to help my mustang stop and turn
My previous experience was excellent. When I realized that I needed a new spare one of the first things I thought of was your organization.
Was amazing, very easy and quick. Order came earlier than expected.
Easy to order and good prices with fast and flexible shipping
I know not to expect any fitment problems when I order wheels from tire rack.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.