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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,923 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Convenient, competitive prices and fast
December 31, 2024

Professional transaction over the past years with quick speedy delivery

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
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Fast service
December 31, 2024

Fast delivery. Always tires in stuck, no matter what brand I look for.

Date of experience: December 27, 2024
Minnesota
1 review
0 helpful votes
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Easy and helpful
December 31, 2024
Updated review

All my orders have been easy to do and good value. Online assistant is also helpful

Date of experience: December 21, 2024

Easy peasy
October 13, 2024
Previous review

Cooper was very helpful identifying the appropriate tire for my vehicle and driving priorities.

Date of experience: October 3, 2024
Maine
1 review
0 helpful votes
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I've got 9 cars of my own, and I've been getting my wheels and tires here for many years. Every single time I do, it's been effortless and pretty fun too in a way.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Good price and easy to order
December 31, 2024
Updated review

Very good customer service. Happy ordered. Customer service was excellent.

Date of experience: December 21, 2024

Good services
June 8, 2024
Previous review

Good services

Date of experience: May 29, 2024
North Carolina
1 review
0 helpful votes
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Basically perfect and fast
December 31, 2024

Besides the Mobile installation guy dropping and scratching my wheel once, it's been a lot of tires for a long time with perfect everything for me and many family members. I don't use anyone else.
I'm talking all the way back 25 years, with my dad buying track tires and us going racing. Probably long for him.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Great deal
December 31, 2024

Good place to see options and deals for tires. This is the second time I've used them for my wife's van. Thanks

Date of experience: December 21, 2024
New Hampshire
1 review
0 helpful votes
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Only place to go for tires and wheels
December 31, 2024

Perfect as the 5 other times I used Tire Rack over the years. Knowledgeable staff, quick to process

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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30 Day return saved my mistake!
December 31, 2024
Updated review

I accidentally bought the wrong size and didn't realize until after I installed. But because i figured out my mistake within 30 days I was able to return my tires and buy the correct size. Of course I had to pay for the costs of installation etc. but that is my fault and way better than having to scrap a brand new set of tires. Thank you for having a flexible return policy which makes buying online so much easier to accept for large purchases like these!

Date of experience: December 21, 2024

Been shopping Tire Rack since 1994
October 26, 2024
Previous review

Used to order by phone from the back of a magazine. I love everything about tirerack thank you!

Date of experience: October 16, 2024
New York
1 review
0 helpful votes
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Delivered as promised right to my garage door.
December 31, 2024
Updated review

Comprehensive info, almost overwhelming. With all the brands & models to choose from, the final decision was tricky.

Date of experience: December 14, 2024

Comprehensive info, almost overwhelming
December 24, 2024
Previous review

Comprehensive info, almost overwhelming.

Date of experience: December 14, 2024
New York
1 review
0 helpful votes
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Simple, fast, affordable
December 31, 2024

I have been buying from Tire Rack for years. The delivery times are ridiculously quick. The survey feature is one of the best features and very informative. Hard to beat Tire Rack

Date of experience: December 21, 2024
Virginia
1 review
0 helpful votes
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Easy to deal with
December 31, 2024

The transaction was seamless and enjoyable. And if i had an isasue it was resolved by customer service to my satisfaction

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Great and easy. Good price too
December 31, 2024

It was fantastic and I'll gladly come back. Tires can be installed at a place 3 minutes from my house too!

Date of experience: December 30, 2024
Illinois
1 review
0 helpful votes
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Fast delivery right to my mechanics shop. Seamless process

Date of experience: December 27, 2024
Virginia
1 review
0 helpful votes
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Good price
December 31, 2024

My previous experience was good. Now i only need 10 more char

Date of experience: December 21, 2024
Illinois
1 review
0 helpful votes
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Efficient and Quick
December 31, 2024

Tirerack is always my go-to for any type of tire I need for myself or someone I'm ordering for.

Date of experience: December 21, 2024
Virginia
1 review
0 helpful votes
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Quick
December 31, 2024

Quick and easy transaction. I'll continue to shop with Tire Rack.

Date of experience: December 21, 2024
Massachusetts
1 review
0 helpful votes
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Reliable quality product
December 31, 2024

Tires always come on time and in great condition I have used tire rack for 3 differentvehicles so far.

Date of experience: December 21, 2024
New Jersey
1 review
0 helpful votes
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Satisfied
December 31, 2024

Easy, Clear Cut, Great Site. The web site was clean cut and easy to order from. Pictures available so you could see what you were buying. Delivery was way quicker than I expect. Price of the tires was reasonable. I'll order from them again.

Date of experience: December 30, 2024
Massachusetts
1 review
0 helpful votes
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Good service
December 31, 2024

Easy ordering online and quick search engine to allow for fast check out

Date of experience: December 21, 2024