Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,117 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Received wheels and winter tires for our 2020 Toyota Avalon Touring that had performance type tires. Received the wheels and tires on time in good condition at a good price.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
Follow Mills U.
Unfollow Mills U.
Share Review
Report Review

Quick and easy
January 5, 2025

Great prices and service. Love this site for ordering tires

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
Follow Jeremie V.
Unfollow Jeremie V.
Share Review
Report Review

One of my favorite websites.
January 5, 2025

I have been using Tire Rack for over 15 years. My first choice for tires. Great options, great prices, great specs and convenient for shopping and installation!

Date of experience: December 26, 2024
Michigan
1 review
0 helpful votes
Follow Jackson W.
Unfollow Jackson W.
Share Review
Report Review

Great services
January 5, 2025

Excellent and easy to navigate. Tires were delivered on time and quicker than anywhere else!

Date of experience: December 26, 2024
New Jersey
1 review
0 helpful votes
Follow william G.
Unfollow william G.
Share Review
Report Review

Very efficient
January 5, 2025

Great service and very reasonable prices. Thanks and merry christmas.

Date of experience: December 26, 2024
Washington
2 reviews
0 helpful votes
Follow Frank F.
Unfollow Frank F.
Share Review
Report Review

Almost does what i need it to
January 5, 2025

Got tires i wanted to get. Why must i put so many words? Blah blah blah

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Always great service
January 5, 2025

I've purchased from TR for well over a decade many times. On the rare occasion that the was an issue of my own doing, they took care of it, didn't charge me anymore and did it very quickly. I highly recommend using their installer network. I didn't once and it cost a lot more than had I. A+++++++

Date of experience: December 26, 2024
New Hampshire
1 review
0 helpful votes
Follow Niko W.
Unfollow Niko W.
Share Review
Report Review

Easy and quick process
January 5, 2025

Ordered tires here several times, they will deliver to the shop or residential. Tires are great deals & usually only 1-2 days shipping.

Date of experience: December 26, 2024
Maryland
1 review
0 helpful votes
Follow Jeffery Z.
Unfollow Jeffery Z.
Share Review
Report Review

Always
January 5, 2025

Have bought all my tire from tire rack. Fast service and great price

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

Prices and availability
January 5, 2025

You guys always have what I need at a fair price, ever since I started driving I've ordered tires from tire rack

Date of experience: December 26, 2024
Iowa
1 review
0 helpful votes
Follow Chad V.
Unfollow Chad V.
Share Review
Report Review

Easy
January 5, 2025

This is really annoying 10 characters per box is not working

Date of experience: December 26, 2024
New Jersey
1 review
0 helpful votes
Follow Nelson H.
Unfollow Nelson H.
Share Review
Report Review

Prompt, courteous, easy to use
January 5, 2025

Similar to today's experience. It was a while ago. I don't recall more.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

Routine customer
January 5, 2025

I have been using Tire Rack for a few years now and I'm very pleased with the service, pricing and dependability. One of the customer service representatives, Tucker, took the time to reach out to me on the delay of an order (due to Goodyear) and then contacted me again for delivery when the ties came in. I really appreciate their quick response and overall knowledge. I would highly recommend them for all your needs.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
Follow Amy F.
Unfollow Amy F.
Share Review
Report Review

My husband is a loyal customer and always uses your site. In the past, Tire Rack/Discount Tire has come through for us when we needed a tire replaced. Thank you for having our backs!"

Date of experience: December 26, 2024
Virginia
2 reviews
0 helpful votes
Follow Antoinette E.
Unfollow Antoinette E.
Share Review
Report Review

Great
January 5, 2025

Great service and price of tires. And Very fast delivery. Easy to order

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Share Review
Report Review

Exchange Made Easy
January 5, 2025

I accidentally ordered the wrong size tires, and customer service made it very easy to order a replacement.

Date of experience: December 26, 2024
Connecticut
1 review
0 helpful votes
Follow Austin S.
Unfollow Austin S.
Share Review
Report Review

Quick and easy
January 5, 2025

All the tires and sizes are easy to navigate, layout is clear and easy to read, takes seconds to get what I need. Convenience is key nowadays.

Date of experience: December 26, 2024
Maine
1 review
0 helpful votes
Follow Eric E.
Unfollow Eric E.
Share Review
Report Review

Great Service and reviews.
January 5, 2025

Many Many orders. Always happy. Have received excellent advice in the past.

Date of experience: December 26, 2024
Illinois
1 review
0 helpful votes
Follow Herbert R.
Unfollow Herbert R.
Share Review
Report Review

Great Tires Great Price
January 5, 2025

Previously bought some BF Goodrich Mud Terrain KO2s they were wonderful. These are a step up for a different bigger truck

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
Follow Bryan Y.
Unfollow Bryan Y.
Share Review
Report Review

Great prices, easy checkout
January 5, 2025

The best prices and I love they offer pickup at a discount...

Date of experience: December 26, 2024