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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great value with closeout sale and super helpful online website. Road Hazard insurance is quite a value for the things it covers.
I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.
Have never had an issue with ordering from Tire Rack. They ship quickly and stand by their service promise.
I have had an easy time with tire rack, your wide selection and easy to use tools make you a good product
Always have had a positive experience. Whether it's ordering online, having a rep contact me to ensure I ordered the correct size or filing a claim, Tire Rack has always been about customer service.
I am a repeat customer and find the process easy to use. It helps that it retains order history and vehicle info. Installer options are also a big help
Customer service is easy to work with and solve problems quickly.
I've shopped Tire Rack for my tires. They have been good to do business with. The last tires I ordered and had mounted were good until I have a soft sidewall. I am still in the process to get the tire replaced. It seems like too much to go through to correct the issue. That is my only complaint. Too many Hoops for something out of my control.
Very helpful and friendly when I needed to cancel (due to my error) an order and replace it. Tire Rack always has the best prices!
Fast shipping great customer service knowledgeable workers and sales rep
Received wheels and winter tires for our 2020 Toyota Avalon Touring that had performance type tires. Received the wheels and tires on time in good condition at a good price.
Great prices and service. Love this site for ordering tires
I have been using Tire Rack for over 15 years. My first choice for tires. Great options, great prices, great specs and convenient for shopping and installation!
Excellent and easy to navigate. Tires were delivered on time and quicker than anywhere else!
Great service and very reasonable prices. Thanks and merry christmas.
Got tires i wanted to get. Why must i put so many words? Blah blah blah
I've purchased from TR for well over a decade many times. On the rare occasion that the was an issue of my own doing, they took care of it, didn't charge me anymore and did it very quickly. I highly recommend using their installer network. I didn't once and it cost a lot more than had I. A+++++++
Ordered tires here several times, they will deliver to the shop or residential. Tires are great deals & usually only 1-2 days shipping.
Have bought all my tire from tire rack. Fast service and great price
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

