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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,804 reviews

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Texas
1 review
0 helpful votes
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Happy with previous pricing and service. Always a good selection.

Date of experience: December 22, 2024
Utah
1 review
0 helpful votes
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Easy to work with
January 2, 2025

Always correct and fast delivery. I have been ordering tires with Tire Rack for over 15 years.

Date of experience: December 22, 2024
Oregon
1 review
0 helpful votes
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Same. Great experience. Unfortunately I am having to make a claim as I have a tire that ripped on the sidewall from a pothole. With that said, even the claim process was easy

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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Repeat customer
January 2, 2025

Always have had a good experience purchasing tires from Tire Rack.

Date of experience: December 22, 2024
New Jersey
1 review
0 helpful votes
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Site is super simple to use
January 2, 2025

Bought multiple sets of tires in the past, both summer & winter. No issues, love the wide range of products

Date of experience: December 22, 2024
Georgia
1 review
0 helpful votes
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Shipping Speed
January 1, 2025

Every time i order to my house the tire gets there in 1-2 days.

Date of experience: December 22, 2024
Connecticut
1 review
0 helpful votes
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So many choices
January 1, 2025

Great selection of tire from many manufacturers with wide range of prices and helpful reviews.

Date of experience: December 22, 2024
Massachusetts
1 review
0 helpful votes
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Satisfied Customer
January 1, 2025

It was five years ago and I am back as a highly satisfied customer.

Date of experience: December 22, 2024
West Virginia
1 review
0 helpful votes
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Satisfied, easy to use website
January 1, 2025

Website is user friendly and order received within expected delivery time

Date of experience: December 27, 2024
Virginia
1 review
0 helpful votes
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Awesome prices!
January 1, 2025

To long ago to remember but I dont remember anything bad and the prices are awesome! So I am sure it was a good experience.

Date of experience: December 22, 2024
Pennsylvania
1 review
0 helpful votes
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Very easy process to look and order tires. The comparison charts are very helpful. The different option of ways to find tires assist one in finding exactly the tire they need.

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
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Best deal
January 1, 2025

Great prices on all previous purchases. All tires were what they were supposed to be.

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Always a quality experience
January 1, 2025

I've used Tire Rack for the last decade, and have come to rely on their excellent tests to help guide my purchases for multiple vehicles, all with different needs.

Date of experience: December 22, 2024
District of Columbia
1 review
0 helpful votes
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Great price, better products!
January 1, 2025

Tire Rack always serves my auto needs! The order process is clutch.

Date of experience: December 22, 2024
New Jersey
1 review
0 helpful votes
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Review
January 1, 2025

Great online platform and true information about the Product

Date of experience: December 31, 2024
Nebraska
1 review
0 helpful votes
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Lightning Fast Shipping
January 1, 2025
Updated review

A tire is a tire, but TireRack got my business because of the lightning fast shipping.

Date of experience: December 22, 2024

Easy enough to order
December 2, 2024
Previous review

Easy enough to order

Date of experience: November 22, 2024
Indiana
1 review
0 helpful votes
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Used to be so much better
January 1, 2025

Tire Rack was the best, I don't know what happened in the last 5 years but the website went down hill and prices are not as competitive as they used to be

Date of experience: December 22, 2024
New York
1 review
0 helpful votes
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Great
January 1, 2025

Tire were shipped to installer, great price,fast shipping

Date of experience: December 31, 2024
California
1 review
0 helpful votes
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Convenience made easy
January 1, 2025
Updated review

Great in and out service, very organized operation. Looks like madness when you see all the cars lined up outside but was super easy to get in and out.

Date of experience: December 22, 2024

Super easy website to Navigate
October 25, 2024
Previous review

Super easy website to Navigate

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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Great
January 1, 2025

Always have had good luck with Tire Rack. Been ordering for years now.

Date of experience: December 22, 2024