Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and clear search options and lots of different price points. Very good experience.
Last time a specialist helped me find a specific out of production, low inventory tire quickly and got it sent asap.It was the main reason I came back. Tried to wait out some sales on Sparco wheels but oh well, at least you had them in stock. Thank you!
Have been ordering from them for years never had a problem with the delivery
It is really helpful to learn about tires. Doing it by categories is good.
Awesome service, local pickup, great prices and great tire tests.
Tirerack.com is a great place to gather information and compare multiple tires, or even obtain information about wheel size, offset, center bore, etc. They make it so easy to buy and have installed by a local installer. I highly recommend tirerack.com.
Had such a great experience with an extremely helpful staff.
I have found it easier to buy from Tire Rack and have them installed at my mechanic. Quick, easy and I have gotten some great deals!
Got the first 2 tires on time but the second 2 tires arrived 2 days later and caused me to have to reschedule my appointment and take more time to get the job done...
Needed tires for my car, my mechanic suggested Tire rack. Easy to navigate the site, order processed quickly and delivered on time! Great service
Ordering was simple and fast, I know my tires will be correct and they will fit and it didn't cost me an arm and a leg.
Always the best customer service. I will continue to purchase tires from Tire Rack
I'd rather not have to write a long review so now I am going to lower my star rating.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

