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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very easy to find tires and wheels. Installer options are ok.
It's always a pleasure to utilize Tire Rack. Tire Rack allows me to compare tires and prices. Ensuring I get the best pricing and servicing for my hard earned money.
Easy and friendly website it was easy to find the tires i needes for my vehicle
Always a great experience with tirerack, websitenis easy and friendly for online orders
I wont be back... Same retail prices as Walmart... - - - - - - - - - - - - - -
Again...best price...great review options...comprehensive comparison page...well done TR
Have ordered many times from Tirerack, always easy to use and good prices.
Gopt spme winter tires and performance tires for my car from here. They have never done me wrong in the ten years ive been getting tires from them
Contact center is competent and caring and located in the United States (Big Advantage). This shows that you care and respect your customers and want to keep them. Thank you for the service that you provide.
The website showing exact details on pricing with rebate is very good.
The representatives working in Presales department are extremely helpful.
The customer service department was extremely helpful.
Last and most important your contact center staff is located in the United States, and can understand everything I'm saying and they can understand me.
Great Service and on time delivery on my tires. Best prices also.
Easy to use, great quality, great price compared to local options
I have always had great service and the prices have always been fantastic.
Tire rack provides the best information for you to make an informed tire decision.
Lots of tire availability; quick service; good recommendations
Have bought many tire sets and wheel & tire sets from Tire Rack, all have been great purchases and experiences, and the installers I've selected have been great also.
Found several good choices for my vehicle & a very straightforward checkout & set-up for an installer in my area.
The ordering process with Tire Rack is always painless and the tires show up well packaged and on time.
THIS IS THE THIRD TIME I'VE PURCHASED TIRES FROM TIRE RACK AND I'M SATISFIED WITH PRODUCT AND DELIVERY.
Always cheaper than other stores and faster delivery and delivery is on time
Love the selection and comparisons that go along with each tire. It helps making an educated choice.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.