On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Happy with pricing and fast delivery. I've been a customer for many years.
Cheap, fast shipping,excellent service, no complaints!
Always a good experience with Tire Rack. I have used them for many years and always come back.
Always Great. Fast shipping, great tires and selection!
Awesome pickup at local warehouse, the discount for in person pickup is well worth it
It is so easy. If you compare prices to tires at a shop they are so much cheaper. They are sent to a shop near you that you choose and you know the procing up front. You schedule an appointment and go in and they put them on.
Great and easy to navigate and great pricing. I really appreciate the service.
Website is easy to use. Good financing options. Awesome sales.
Website is easy to use and makes tire buying more convenient.
Quick delivery and product is in good condition. The prices are also good.
Thank you for quick shipping, a pleasure as always. Will purchase again from Tire Rack
Great service easy to do
Next day shipping which is good. Thanks
I needed tires in a size that were very difficult to get. I was able to find them at Tire Rack at a great price and decided to save a bit more money by picking them up. Pick -up at the Windsor, CT distribution center was quick and easy.
Consultant answered all of my questions and service was prompt, timely and polite.
I have bought from TR before and their service has been impeccable.
I am little concern for discount tires...never been there
The installer left off new valve stems had to return to have them installed
Easy checkout, easy shipping, it was good. Name recognition of your company etc
Tons of info on the website and selection of tires is unmatchable.
Been a customer for decade because the prices are fair and the service great
Even road hazard warranty replacement (done twice due to road damage incidents) was a breeze.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members