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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Great service. Had to reroute the tires at one time and service team on the phone took care of it for me.
Easy to find products and complete order
OK lets try this again
Large variety of tire options. Fast delivery to local retailer
These are like my 8th set of tires buying from tirerack I always get the safest best quality tire wo the middle man added price increase.
The only way I could be a better player than you are right there right here in front you know that right there is a good opportunity for you and your team and you know it is not
Order it one day, get it to the shop a few days later. No hassle.
Great shopping experience and super fast shipping. Easy to use site.
We had great luck with all tires we have purchased over the many years.
Really appreciate the test data and consumer ratings to help guide the choices. Best in class. Generally, great prices and fast shipping to my installer as well.
I received complete misinformation on multiple occasions from TR service team as to when my order would ship out. It was an out of stock issue. I am taking a biug chance ordering again, which at the time I swore I would never do.
Great service, great support. Easy scheduling and delivery
Had a brand shipped to my house years ago that was otherwise unavailable locally.
Excellent selection / tire selector process and review on tires
Nice tires, good price... I use Tire rack for last 15 years and never had problems. Thank you Tire Rack for good job.
Like tire rack, hopefully will not get disappointed soon.
I have used TireRack several times. They always provide great service and guidance when needed. Additionally their delivery time is fast. I have had a shipping issue and a Road Hazard item and their team stepped up with a fix that worked for me and my mechanic.
My previous experience was easy and cost effective. Today was the same.
Lots of information and knowledge. The pricing is competitive or better when you consider all the factors.
Usually a little slow but always done correctly. Customer service is #1.
The tires were delivered ahead of schedule which worked out very well
Never had a problem with Tires ordered from Tire Rack! Always fast, always reliable!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members