Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just my go to for new tires and packages for any vehicle. This is my 4th time purchasing a set of snow tires/rims for a vehicle, so easy to do via the website.
My previous experience with Tire Rack has been great — the ordering process was smooth, delivery was timely, and customer support was helpful.
Just had an online chat, watched the videos, chose the best tire for Lake Effect Snow, which is our source of fun and beauty in Central NY. The Blizzaks were Number 1, so I got them. I had thought I should get the Falken AT but poor test results in the categories I care about told me ai was wrong. Can't beat the thoroughness with which TireRack delivers information.
The ability to perform side by side comparison of tire quality and performance on Tire Rack website makes selection of a tire that meets my specific needs so easy.
After shopping around locally and being completely blown away by the prices, I was turned onto tire rack and legitimately paid 40% less. I will be a lifetime user.
Only small negative: consider adding Google pay, apple pay, or amazon pay for ease of use! Paypal sucks, I won't use them again for any major purchase like this.
It was the bee's knees. It was so simple a child could use it. Basically what I'm saying is that I am as intelligent as a child.
Ordering the tires was easy and very quick had everything within a few days. Have amy appointment set for Monday for an alignment and I will have the 4 each TPM that i had ordered and installed was a good idea. They are going to try and program them to the vehicle.
Quick easy cost effective wheel and tire assemblies. Came in ups and changed tires on vehicle. TPS Sensors worked great.
I've been a customer for about 20 years. Every order has been handled professionally without complications / disappointments.
The website is easy to navigate and has filters for sorting results which is great when trying to select the best option for your vehicle.
I've ordered tires through Tire Rack 5 times now, and every time it's been a great experience. I highly recommend using this retailer.
I cannot find valve stems to purchase with tires on Tire Rack's website unless there is a roundabout way to find them but simply looking for the #1 thing that should always go with new tires seems elusive, I have to buy valve stems elsewhere.
For the most part Tire Rack.com is easy to navigate 'except' when looking for valve stems that should always be replaced when installing new tires. I could not find a simple link to purchase valve stems to go with my tires, I'm not even sure if there is a sub category to click on to find them and I didn't see anything that said they came with the tires. I would think Tire Rack.com would have something to click on to purchase valve stems.
I just wanted a good deal on a set of tires. I put in the model and year of my car and it made the recommendations. I looked at tires I could afford and picked the best deal for me.
I've been buying from The TireRack for many years and keep coming back because the overall experience is simply top notch! Website is easy to use, a phone call to gets a knowledgeable person (live) on the phone, and I love picking up my orders from the warehouse near me!
Tires are very nice. Very quiet and responsive to both wet and dry roads. - my experience. Wife likes them, since the tires were for her car. Make me a happy man.
Tire Selection process, creating an account and purchasing was easy and quick.
Sent an email to Tire Rack pertaining to not advertising a rebate for Continental tires valid for the time I bought the tires. Waited the 3 business days for a response. Never received a message back, its been almost 2 weeks. So marked down for lack of communication.
I never really liked going into a tire store. It felt like the best value for me as presented by the store was what they had in stock. I like reading the reviews and comparing the prices on tire rack better and I had them shipped to my house last time and it worked great. Thank. You tire rack.
I have used Tire Rack for YEARS to buy tires for my Audi and Subarus. Love that it si very easy to reserach and compare tires and brands. Especially love reading reviews from other customers who own the same cars.
I chose the Cooper Discoverer Road + Trail AT tire for my 2022 RAM 1500 4x4 because of the detail provided in Tire Rack's reveiw video.
The data provided was clear in presentation and the conclusions relied heavily on statistical data. Subjective topics included full explanation and reasoning for the reveiwer's decisions.
The reveiw video made my decission clear on which tire to purchase.
The website makes it easy to select the right tire for my vehicle and provides good detail for comparison of each product. My items always arrive quickly. Also, the price quoted by my mechanic is the same price but by using Rakuten, I do get a couple percent back.
This is my 3rd time ordering from Tire Rack. I get to compare multiple tires to determine the best one for my need at great prices. I have always received my tires in record time and have never had a problem getting them installed.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused, James. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?