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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Just needed 1 tire this time for a blow out. Have used tire rack for years and never had an issue
I have never had a bad experience with this website. Love how easy it is to navigate the tire options, and how simple it is to complete the order.
As usual a very quick and painless checkout process. The very best deals on Amazing tires with great reviews by all kinds of people with verity of driving styles. Probably my 10th order with Tire Rack and I'll keep coming back. A+ prices, service, and free shipping.
The whole process was quick with great selection and prices
The previous order arrived as promised and these tyres wear well...this order is for (1) rear tyre because of FOD. A puncture I don't feel well about patching.
Quick Shipping, easy purchase process, easy to find what im looking for
Tire Rack makes it easy to order, purchase and have your tires installed. Fantastic!
Quick, easy, good price, fast delivery time
Easy process. Best Online tire experience ever. I would recommend this to anyone and everyone I know.
I didn't get previously ordered tire which is a bit disappointment but got another replacement.
Great! Very pleased with it...love the service that was provided
I purchased Bridgestone Alenza tires for my supercharged range rover. Within one year and 18,000 miles they are at their last serviceable tread depth. This was a good installation process from Discount tire co. The quickness of the tread failing from 45 mile daily commutes on the 101 freeway is really dissapointing. I changed manufacturers of this tire and will hope that 1k a year on tires will not continue to be the norm. Please reach out to me as I have to your warranty department. This is not a process i want to be left to sort out on my own in the online tire buying market.
Regards,
Always good service and good prices with attentive sales specialists if you need the assistance or advice
Great selection. I appreciate all the comparison info to know how tires compare with other brands and/or models.
Always had and still have good service with Tire Rack service and online ordering.
Ordered 4 tires, went to pick up and only 3 were in stock.
4th tire was shipped a week later
Tires are Great, but shipping sucks. Tires were left at bottom of front steps. Anyone could have taken them. Please leave on back porch. Thanks
I buy all my tires here. Always a competitive price and easy to identify a preferred installer.
Fast, free delivery. Excellent advice and questions answered when needed. Up to date rebate information, plus they unsure you get all the rebate information.
No problem thats why i will always buy from tire rack thank you tire rack
Great selection, can't beat prices and fast delivery. They honor the manufacturers treadwear warranty.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

