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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,441 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Convenient, reliable
January 23, 2025

Just needed 1 tire this time for a blow out. Have used tire rack for years and never had an issue

Date of experience: January 13, 2025
Maryland
1 review
0 helpful votes
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Good
January 23, 2025

Everything good but check out takes a while I wish the menus were all on one page

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Always a pleasure
January 23, 2025

I have never had a bad experience with this website. Love how easy it is to navigate the tire options, and how simple it is to complete the order.

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Super easy
January 23, 2025
Updated review

As usual a very quick and painless checkout process. The very best deals on Amazing tires with great reviews by all kinds of people with verity of driving styles. Probably my 10th order with Tire Rack and I'll keep coming back. A+ prices, service, and free shipping.

Date of experience: January 13, 2025

The whole process was quick with great selection and...
July 20, 2024
Previous review

The whole process was quick with great selection and prices

Date of experience: July 10, 2024
New York
1 review
0 helpful votes
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Nice Rubber
January 23, 2025

The previous order arrived as promised and these tyres wear well...this order is for (1) rear tyre because of FOD. A puncture I don't feel well about patching.

Date of experience: January 13, 2025
Massachusetts
1 review
0 helpful votes
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Always Smooth
January 23, 2025

Quick Shipping, easy purchase process, easy to find what im looking for

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Easy
January 23, 2025
Updated review

Tire Rack makes it easy to order, purchase and have your tires installed. Fantastic!

Date of experience: January 13, 2025

Quick, easy, good price, fast delivery time
April 20, 2024
Previous review

Quick, easy, good price, fast delivery time

Date of experience: April 10, 2024
New Jersey
1 review
0 helpful votes
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Easy process
January 23, 2025
Updated review

Easy process. Best Online tire experience ever. I would recommend this to anyone and everyone I know.

Date of experience: January 13, 2025

Great service
September 18, 2024
Previous review

Great service

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Fast and conviniet
January 23, 2025

I didn't get previously ordered tire which is a bit disappointment but got another replacement.

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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I was very happy with the service...
January 23, 2025

Great! Very pleased with it...love the service that was provided

Date of experience: January 13, 2025
Arizona
1 review
0 helpful votes
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I purchased Bridgestone Alenza tires for my supercharged range rover. Within one year and 18,000 miles they are at their last serviceable tread depth. This was a good installation process from Discount tire co. The quickness of the tread failing from 45 mile daily commutes on the 101 freeway is really dissapointing. I changed manufacturers of this tire and will hope that 1k a year on tires will not continue to be the norm. Please reach out to me as I have to your warranty department. This is not a process i want to be left to sort out on my own in the online tire buying market.
Regards,

Date of experience: January 12, 2025
Hawaii
1 review
0 helpful votes
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Always good service and good prices with attentive sales specialists if you need the assistance or advice

Date of experience: January 12, 2025
Oregon
1 review
0 helpful votes
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Great selection. I appreciate all the comparison info to know how tires compare with other brands and/or models.

Date of experience: January 12, 2025
Indiana
1 review
0 helpful votes
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Very easy to order online
January 23, 2025

Always had and still have good service with Tire Rack service and online ordering.

Date of experience: January 12, 2025
New Jersey
1 review
0 helpful votes
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Most transactions have been very good
January 23, 2025

Ordered 4 tires, went to pick up and only 3 were in stock.
4th tire was shipped a week later

Date of experience: January 12, 2025
New York
1 review
0 helpful votes
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Tires GREAT.
January 23, 2025

Tires are Great, but shipping sucks. Tires were left at bottom of front steps. Anyone could have taken them. Please leave on back porch. Thanks

Date of experience: January 12, 2025
Ohio
1 review
0 helpful votes
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A consistently excellent experience
January 23, 2025

I buy all my tires here. Always a competitive price and easy to identify a preferred installer.

Date of experience: January 12, 2025
Pennsylvania
1 review
0 helpful votes
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Only place to Order Tires
January 23, 2025

Fast, free delivery. Excellent advice and questions answered when needed. Up to date rebate information, plus they unsure you get all the rebate information.

Date of experience: January 12, 2025
Pennsylvania
1 review
0 helpful votes
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Tires are excellent and great pricing
January 23, 2025

No problem thats why i will always buy from tire rack thank you tire rack

Date of experience: January 12, 2025
Virginia
1 review
0 helpful votes
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Great Selection, competitive prices
January 23, 2025

Great selection, can't beat prices and fast delivery. They honor the manufacturers treadwear warranty.

Date of experience: January 12, 2025