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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've order tires through tire rack.com. And every time it's been a joy to deal with.
Always easy good selection and payment options! My generals will get here quick
Painless purchase and speedy delivery no issues at all, would recommend to anyone
No complaints easy ordering and payment good communication with Discount Tire
Almost had to use the free tire coverage and process to use it is easy
I needed snow tires urgently and was searching online. Many other shops made it complicated to purchase tires and aluminum wheels together, but Tire Rack made it easy to choose a combination of tires and wheels. Booking an installation appointment was also simple. The products were shipped the same day and delivered to the installation shop the next day. This time, the installation was done by Discount Tire, and their work was excellent. The installation was completed within the time frame initially promised..
Tucker was very helpful with clarifying details, good price
Order was easy part. Even get contacted by Tire Rack ppl to confirm my order, due to "No Match" for my vehicle. Confirmed. Shipping was different story. One order 4 tires, shipped in 3 different shipments, to local tire shop. I suppose, expensive items, better safe than sorry. I have no problem with that.
Order suppose to arrive after 2 work days. ( by the end of the week. Next week shipments started to arrive... 2 tires in one shipment, next day 1 tire arrived and day after 4th tire arrived... So I can't say, I'm not happy, but definitely not pleased. Michelin Product, how ever, Excellent! As to expect.
Thank you Tire Rack. For future purchases, I'll probably give one more shot. Of everything goes smooth, will do it again, if problems and inconvenience continue, I will shop elsewhere.
Never have an issue with the website or support. I have non standard tires for my car and someone contacted me to ensure I was ordering the correct tire. You don't see many companies that car about the customer before making a sale, but this company definitely does.
Great selection and choices for tires and more! I've used them before and will continue to use them!
Experience was straightforward and stress free, the price was extremely competetive and the order and installation process was easy.
Products from Tire Rack are always packed well and shipped quickly.
I like the rating system of tires so that I could compare specs of different models.
Quick and easy, competitive pricing. Will go here again!
City/State field doesnt work on desktop browser during checkout, had to switch to mobile
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

