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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I have bought many sets of tires from Tire Rack over the course of 15 years for many different vehicles and I have never been disappointed! I love being able to read reviews from actual buyers of the tires and the performance rating info that Tire Rack provides to aid in knowing I'm buying a tire that meets my specific needs and wants. Delivery is always fast too! I will continue to use Tire Rack for as long as I own and drive a vehicle!
Great for the small independent import tuners. I have been a customer on and off for over 20 years.
This is probably my fifth or sixth time using Tire Rack to order tires for various vehicles. Always an efficient and good experience.
Have bought tires several times at T. Rack and it is always a good experience. Thanks
Honestly, I don't think there is a better way to purchase tires. I did my research online with Google AI and other methods to find the best tires for my vehicle. I compared that to Tire Rack recommendations and it was spot on except for one brand that had really excellent reviews but was not a US-made tire. This made me understand that AI may not be the best option always to find the information one is looking for, especially for a product that requires real consumer data from national and international sources. I settled on that brand because it had excellent reviews. Additionally, the prices on Tire Rack with road hazard included just cannot be beat. I called many dealerships and tire centers to find that their tire prices were at least $40-$60 more per tire for my vehicle.
Smooth transaction. No issues. Good Quality...except for this survey
Ordered a few times - always satisfied with price, availability and delivery.
That's why I came back to order again. It is easy and painless.
Great, no salesman to deal with just select what you need and check out easy
Liked everything except The Affirm credit card option.34.99% interest was not an option.
Installation team was late and would not install tires as they claimed one lug nut was damaged.
I've purchased tires from Tire Rack on many occasions and have always found it to be a pleasant and flawless process. Your tire choices, reviews and ratings are all laid out for the best decision, and they have experts to advise you if you have any questions. They'll also deliver the tires for free wherever you want them to go, either to an installer at a guaranteed installation price, or to your home. I'd highly recommend Tire Rack, 5 Stars!
With free mounting and balancing and free shipping Tire Rack is the best deal on wheel and tire packages anywhere.
This is my second time buying tires from tire rack! Hopefully this experience will be just as good as the last experience! Thank you!
Ordered the tires and it went well. Tires shipped very quickly.
Website is very easy to navigate, with a great selection of tires, along with very fair pricing.
4th or 5th time buying tires...always without a hitch...installer has always been the same company too
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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