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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,204 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Great
January 27, 2025

Great. Perfect experience. 10 stars and I will return with all of my vehicles.

Date of experience: January 17, 2025
Ohio
1 review
0 helpful votes
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Great company to get tires from
January 27, 2025

I have bought many sets of tires from Tire Rack over the course of 15 years for many different vehicles and I have never been disappointed! I love being able to read reviews from actual buyers of the tires and the performance rating info that Tire Rack provides to aid in knowing I'm buying a tire that meets my specific needs and wants. Delivery is always fast too! I will continue to use Tire Rack for as long as I own and drive a vehicle!

Date of experience: January 17, 2025
Alabama
1 review
0 helpful votes
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Great for the small independent import tuners. I have been a customer on and off for over 20 years.

Date of experience: January 17, 2025
North Carolina
1 review
0 helpful votes
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Always easy, great pricing
January 27, 2025

This is probably my fifth or sixth time using Tire Rack to order tires for various vehicles. Always an efficient and good experience.

Date of experience: January 17, 2025
New York
2 reviews
0 helpful votes
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Seamless
January 27, 2025

Placing orders with Tire Rack is always seamless and fast. I will use them again.

Date of experience: January 17, 2025
New Jersey
1 review
0 helpful votes
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Fair, fast and good value
January 27, 2025

Have bought tires several times at T. Rack and it is always a good experience. Thanks

Date of experience: January 17, 2025
Ohio
1 review
0 helpful votes
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Honestly, I don't think there is a better way to purchase tires. I did my research online with Google AI and other methods to find the best tires for my vehicle. I compared that to Tire Rack recommendations and it was spot on except for one brand that had really excellent reviews but was not a US-made tire. This made me understand that AI may not be the best option always to find the information one is looking for, especially for a product that requires real consumer data from national and international sources. I settled on that brand because it had excellent reviews. Additionally, the prices on Tire Rack with road hazard included just cannot be beat. I called many dealerships and tire centers to find that their tire prices were at least $40-$60 more per tire for my vehicle.

Date of experience: January 17, 2025
Maryland
1 review
0 helpful votes
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Always on time
January 27, 2025

Always on time. I am always happy with my order. Great company.

Date of experience: January 17, 2025
Maine
1 review
0 helpful votes
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Smooth transaction. No issues
January 27, 2025

Smooth transaction. No issues. Good Quality...except for this survey

Date of experience: January 17, 2025
New York
1 review
0 helpful votes
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Ordered a few times - always satisfied with price, availability and delivery.

Date of experience: January 23, 2025
New Jersey
1 review
0 helpful votes
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Easy to order
January 27, 2025

That's why I came back to order again. It is easy and painless.

Date of experience: January 23, 2025
Pennsylvania
1 review
0 helpful votes
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Great
January 27, 2025

Great, no salesman to deal with just select what you need and check out easy

Date of experience: January 17, 2025
Pennsylvania
1 review
0 helpful votes
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Ko2 tires
January 27, 2025

Very easy, user friendly site to use. Very fast shipping times.

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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Liked everything except The Affirm credit card option.34.99% interest was not an option.

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Installation team
January 27, 2025

Installation team was late and would not install tires as they claimed one lug nut was damaged.

Date of experience: January 17, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.

New Jersey
1 review
0 helpful votes
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ALWAY EASY
January 27, 2025

I've purchased tires from Tire Rack on many occasions and have always found it to be a pleasant and flawless process. Your tire choices, reviews and ratings are all laid out for the best decision, and they have experts to advise you if you have any questions. They'll also deliver the tires for free wherever you want them to go, either to an installer at a guaranteed installation price, or to your home. I'd highly recommend Tire Rack, 5 Stars!

Date of experience: January 17, 2025
Colorado
1 review
0 helpful votes
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Great for wheel and tire packages
January 27, 2025

With free mounting and balancing and free shipping Tire Rack is the best deal on wheel and tire packages anywhere.

Date of experience: January 17, 2025
Illinois
1 review
0 helpful votes
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Great service!
January 27, 2025

This is my second time buying tires from tire rack! Hopefully this experience will be just as good as the last experience! Thank you!

Date of experience: January 17, 2025
Tennessee
1 review
0 helpful votes
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Great Company
January 27, 2025
Updated review

Ordered the tires and it went well. Tires shipped very quickly.

Date of experience: January 17, 2025

Website is very easy to navigate, with a great selection...
February 6, 2024
Previous review

Website is very easy to navigate, with a great selection of tires, along with very fair pricing.

Date of experience: February 5, 2024
Florida
1 review
0 helpful votes
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Excellent all the way around
January 27, 2025

4th or 5th time buying tires...always without a hitch...installer has always been the same company too

Date of experience: January 17, 2025