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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The quality selection and customer evaluation is what matters most to me. The timeliness is a bonus.
Bought tires in the past. Good price and easy to set up shipment
Would recommend Tire Rack to anyone. I always find a good variety of tires
My previous experience with Tire Rack was good. So I decided to try this again.
Always a great experience dealing with tirerack.com If any issues pop up your customer service team always helps in a timely matter!
I thought i went through all the screens but i didnt and when i came back i was timed out, then i was worried i had already paid, had to call and verity, then go through more, several screens made me think i had completed the order
Painless online shopping experience. Would recommend to others.
I've always enjoyed using the simple to use website and more importantly the cheap and quick service.
Ordered winter tires for our other cars in the past; Audi and Volvo
Great to order from tire rack. Easy to shop, compare, buy and ship.
Great website. Very easy site to navigate and tires arrive quick. If you're not sure which tire to choose, the site makes it very easy to select and compare different tires so you make the best choice for yourself. Nobody to talk you into a tire that you really didn't want
Web site is easy to use. Fair prices. Good selection of tires.
All good. On time and high quality. Love free mount and balance on packages.
Simple ways to sort by size, rating etc. Then easy to order what I needed
Awesome very professional and very knowledgeable will truly recommend to everyone that needs tires
Mr Cooper was very friendly and helpful
I purchased new tires 5 month ago here and the tires are completely bald, even though I only do city driving and haven't put 1000 miles on them. I submitted a warranty claim and it was automatically pre-approved. Thank you for honoring your warranty!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

