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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,352 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Thank you
February 8, 2025

Yes, you folks are great, thank you will do all my tire purchases with you

Date of experience: January 29, 2025
Puerto Rico
1 review
0 helpful votes
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Best option for quality and selection
February 8, 2025

The quality selection and customer evaluation is what matters most to me. The timeliness is a bonus.

Date of experience: January 29, 2025
North Carolina
1 review
0 helpful votes
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Great selection and options
February 8, 2025

Bought tires in the past. Good price and easy to set up shipment

Date of experience: November 20, 2017
Colorado
1 review
0 helpful votes
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Easy and cost effective.
February 8, 2025

Would recommend Tire Rack to anyone. I always find a good variety of tires

Date of experience: January 29, 2025
Pennsylvania
1 review
0 helpful votes
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Shopping
February 8, 2025

Great website, many tires, wheels and parts had been purchased here

Date of experience: January 29, 2025
Virginia
1 review
0 helpful votes
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I'm pleased with Tire Rack
February 8, 2025

My previous experience with Tire Rack was good. So I decided to try this again.

Date of experience: February 1, 2021
New York
1 review
0 helpful votes
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Satisfied return customer
February 8, 2025

Always a great experience dealing with tirerack.com If any issues pop up your customer service team always helps in a timely matter!

Date of experience: January 29, 2025
Colorado
1 review
0 helpful votes
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To many screens
February 8, 2025

I thought i went through all the screens but i didnt and when i came back i was timed out, then i was worried i had already paid, had to call and verity, then go through more, several screens made me think i had completed the order

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Great Company with the best options
February 8, 2025

Painless online shopping experience. Would recommend to others.

Date of experience: January 29, 2025
Idaho
2 reviews
0 helpful votes
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Cheap, simple and fast.
February 8, 2025
Updated review

I've always enjoyed using the simple to use website and more importantly the cheap and quick service.

Date of experience: January 29, 2025

Easy and quick
September 2, 2020
Previous review

Easy and quick.

Date of experience: September 1, 2020
Arizona
1 review
0 helpful votes
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Easy to use and order
February 8, 2025

Ordered winter tires for our other cars in the past; Audi and Volvo

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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Good service
February 8, 2025

Fast service and friendly.
Also convenient to my location.
Will buy again

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Repeat customer
February 8, 2025
Updated review

Great to order from tire rack. Easy to shop, compare, buy and ship.

Date of experience: January 29, 2025

Great site
November 27, 2024
Previous review

Great website. Very easy site to navigate and tires arrive quick. If you're not sure which tire to choose, the site makes it very easy to select and compare different tires so you make the best choice for yourself. Nobody to talk you into a tire that you really didn't want

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Nice price
February 8, 2025

Web site is easy to use. Fair prices. Good selection of tires.

Date of experience: January 29, 2025
Oregon
1 review
0 helpful votes
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Five stars
February 8, 2025

Purchased all my cars tires through tire rack. Great service

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Efficient and helpful staff.
February 8, 2025

All good. On time and high quality. Love free mount and balance on packages.

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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Tire
February 8, 2025

Great tires, easy to navigate site, prices for the tires are always the greatest

Date of experience: January 28, 2025
Texas
1 review
0 helpful votes
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Easy to Compare options
February 8, 2025

Simple ways to sort by size, rating etc. Then easy to order what I needed

Date of experience: January 29, 2025
Georgia
2 reviews
0 helpful votes
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P
February 8, 2025
Updated review

Awesome very professional and very knowledgeable will truly recommend to everyone that needs tires

Date of experience: January 29, 2025

Mr Cooper was very friendly and helpful
December 23, 2024
Previous review

Mr Cooper was very friendly and helpful

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Thank you!
February 8, 2025

I purchased new tires 5 month ago here and the tires are completely bald, even though I only do city driving and haven't put 1000 miles on them. I submitted a warranty claim and it was automatically pre-approved. Thank you for honoring your warranty!

Date of experience: January 29, 2025