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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,782 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Roadside Warranty Claim Good So Far
February 12, 2025

Hit a pothole after driving tires for 3 weeks. Blew out tire.

Date of experience: February 2, 2025
Virginia
1 review
0 helpful votes
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Another flawless experience
February 12, 2025

Three weeks after buying a new set of tires and rims I hit an object in the road which punctured the sidewall. Thanks to their road-hazard coverage, I have another tire on the way. Even though it only covers the cost of the tire itself, it's a whole lot better than total loss. Claim process is fairly easy.

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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Easy process
February 12, 2025

Easy easy process thank you well done. Skip the survey questions after checkout

Date of experience: February 2, 2025
New Jersey
1 review
0 helpful votes
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Smooth ordering process
February 12, 2025

Repeat customer and satisfied. Have had good experience every time

Date of experience: February 2, 2025
Arizona
1 review
0 helpful votes
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Tires
February 12, 2025

I get a lot more information from the web site to make a decision

Date of experience: September 19, 2001
Maryland
1 review
0 helpful votes
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Best Place to get Tires!
February 12, 2025

Always a great experience with Tire Rack. Great Prices, great customer service and great products

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
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Quick and easy to find the right items
February 12, 2025

Purchased sets of tires for several vehicles over the years. Tire Rack has been my GoTo for many years.

Date of experience: March 3, 2023
Michigan
1 review
0 helpful votes
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Easy to shop
February 12, 2025

Great web site for info and prices. Free delivery, bought a few sets of tires here always satisfied

Date of experience: February 11, 2025
Massachusetts
1 review
0 helpful votes
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Easy to use, good pricing.
February 12, 2025

I ordered a set of tires, they were a good deal and arrived quickly.

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Omg
February 12, 2025

Excellent, no bad experience this is all i have to say at the moment

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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Awesome site
February 12, 2025

Great tires, great price, fast free delivery! What more could you ask for.

Date of experience: February 2, 2025
Rhode Island
1 review
0 helpful votes
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Outstanding
February 12, 2025

It was terrific nice doing business with you
I will maintain using track my primary shop was discount tire and they transferred me to your wonderful shop thank you

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Genesis replacement tire
February 12, 2025

Was scheduled at local Pep Boys to install new tire for Genesis GV 70 the whole procedure was done in a timely manner and excellent workmanship

Date of experience: February 21, 2024
Alabama
1 review
0 helpful votes
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Very easy to us
February 12, 2025

Very easy to use web site works very well. Pricing was very direct

Date of experience: February 2, 2025
Utah
2 reviews
0 helpful votes
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Easy
February 12, 2025

Easy to use website and easy checkout process. I will continue using tire rack

Date of experience: February 2, 2025
Illinois
2 reviews
0 helpful votes
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Always pleased with tire rack. Great selection, fair, and like the roadside coverage adders.

Date of experience: January 26, 2023
Texas
1 review
0 helpful votes
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Great!
February 12, 2025

Please send the latest manufactured tires /DOT dates to me please. No old stock.

Date of experience: February 2, 2025
Kentucky
1 review
0 helpful votes
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Great products at great price
February 12, 2025

Multiple brand selections, good price, fast shipping. Representatives are knowledgeable.

Date of experience: February 2, 2025
Washington
1 review
0 helpful votes
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I TOTALLY recommend buying through TireRack.com!
February 12, 2025
Updated review

Easy order and installation.
Continued customer service happens after sale as well.

Date of experience: February 1, 2025

Still unsure about scheduling installation at my local...
April 6, 2024
Previous review

Still unsure about scheduling installation at my local Discount Tire.
And cannot tell you if it's good or bad until purchase is OVER.

Date of experience: March 26, 2024
South Dakota
1 review
0 helpful votes
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Had bought my previous tires from here and saved about 200 bucks from buying here.

Date of experience: February 1, 2025