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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,858 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Easy to use
February 21, 2025
Updated review

Easy to use website, many options. Tire ratings very helpful

Date of experience: February 11, 2025

Easy to use, many choices
February 24, 2024
Previous review

Easy to use, many choices

Date of experience: February 24, 2024
California
1 review
0 helpful votes
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Sent a rebate a couple of years ago, never got it
Only ordering from here again as it's the only place to get my tires

Date of experience: April 1, 2023
Rachel R. — TireRack Rep
over a year old

We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]? We'd like to look into this.

Kentucky
1 review
0 helpful votes
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Tires made easy
February 21, 2025

Ordered 4 wheels and tires for winter driving and scheduled an appointment and had them installed at the recommended store all from 1 website. Just recently hit a pothole and with the free roadhazard from tirerack it's getting installed all through the website again and they will reimburse me.

Date of experience: February 11, 2025
West Virginia
1 review
0 helpful votes
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Tire Rack Rates Highly!
February 21, 2025

I have ordered replacement tires through Tire Rack and Firestone installation, mount and balancing, for 2-3 family vehicles over the years. Great experience each time.

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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Great customer service
February 21, 2025

Reasonable prices, good selection, easy to work with local installer, good customer service and answer questions to ensure I am getting what I want

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Easy to Navigate
February 21, 2025
Updated review

The site is great as it remembers your vehicles and orders. This makes ordering again quick and easy.

Date of experience: February 11, 2025

Ok, we are going to see how this road hazard warranty...
February 26, 2024
Previous review

Ok, we are going to see how this road hazard warranty works out.

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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EXCELLENT SERVICE
February 21, 2025

Easy to order and very helpful when ordered wrong size tire to return.

Date of experience: February 11, 2025
New Jersey
1 review
0 helpful votes
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Easy
February 21, 2025

Always easy with tire rack as they have everything you need!

Date of experience: February 11, 2025
New Jersey
1 review
0 helpful votes
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Great tire place
February 21, 2025

Great place to buy tires great people and they have all fitment options to help!

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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Feedback for on-line tire purchase
February 21, 2025

Ordered tires before. All went as planned. I hope this order goes as well.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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CONSISTENT TIRE STORE
February 21, 2025

ORDERED TIRES SENT TO INSTALLER. GOOD COMMUNICATION ON SHIPPING AND DELIVERY. GOT THE TIRES I ORDERED

Date of experience: January 11, 2024
Michigan
1 review
0 helpful votes
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Repeat Customer
February 21, 2025
Updated review

I have purchased tires many times over the years from Tire Rack. While recently the selection does seem smaller than in the past, TR still has many varities in stock, and the free shipping is a nice bonus!

Date of experience: February 11, 2025

Good Experience
January 30, 2025
Previous review

I have purchased tires for a number of cars from Tire Rack going back a number of years.

Date of experience: January 19, 2025
California
1 review
0 helpful votes
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Great experience, best way to buy tires
February 21, 2025

Easy vehicle selection, quality reviews and comparison features

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Prompt and Accurate with every order. I have recommended Tire Rack to friends

Date of experience: February 10, 2025

Big Red
June 2, 2024
Previous review

I have always had great service from Tire Rack. I once had to make a road hazard claim and that was carried out very smoothly.

Date of experience: May 22, 2024
California
1 review
0 helpful votes
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You have the tires I want
February 21, 2025

I've always been happy getting the right tire at a fair price, quick and free shipping. The only exception was this purchase 16" 2023 date coded RE-71 RS (in Feb of 2025), I'm very happy with the all my tire rack purchases. No one else had date coded tires either. It's a sign of the times, 16" wheel performance tires are getting harder to purchase.

Date of experience: February 11, 2025
North Carolina
1 review
0 helpful votes
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Easy transaction
February 21, 2025

Easy to order. Customer service called to confirm I had the right tire selection as they had not seen this selection for the car that needed the tire.

Date of experience: February 17, 2025
Michigan
1 review
0 helpful votes
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Snow package
February 21, 2025

Always correct and on time. Everything is included to mount new tires.

Date of experience: February 11, 2025
New York
1 review
0 helpful votes
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Super easy
February 21, 2025

Super easy fast delivery great product cheaper than stores or other online places.

Date of experience: December 6, 2022
Florida
1 review
0 helpful votes
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EXCELLENT
February 21, 2025

I have ordered many tires from Tire Rack for sports cars to SUVs to trucks. All have been perfect and no delivery problems. Prices are good too.

Date of experience: July 20, 2023
Wisconsin
1 review
0 helpful votes
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Easy and correct
February 21, 2025

Thanks for another great purchase. It's always easy to find what I need.

Date of experience: February 11, 2025