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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy to use website, many options. Tire ratings very helpful
Sent a rebate a couple of years ago, never got it
Only ordering from here again as it's the only place to get my tires
Ordered 4 wheels and tires for winter driving and scheduled an appointment and had them installed at the recommended store all from 1 website. Just recently hit a pothole and with the free roadhazard from tirerack it's getting installed all through the website again and they will reimburse me.
I have ordered replacement tires through Tire Rack and Firestone installation, mount and balancing, for 2-3 family vehicles over the years. Great experience each time.
Reasonable prices, good selection, easy to work with local installer, good customer service and answer questions to ensure I am getting what I want
The site is great as it remembers your vehicles and orders. This makes ordering again quick and easy.
Ok, we are going to see how this road hazard warranty works out.
Easy to order and very helpful when ordered wrong size tire to return.
Always easy with tire rack as they have everything you need!
Great place to buy tires great people and they have all fitment options to help!
Ordered tires before. All went as planned. I hope this order goes as well.
ORDERED TIRES SENT TO INSTALLER. GOOD COMMUNICATION ON SHIPPING AND DELIVERY. GOT THE TIRES I ORDERED
I have purchased tires many times over the years from Tire Rack. While recently the selection does seem smaller than in the past, TR still has many varities in stock, and the free shipping is a nice bonus!
I have purchased tires for a number of cars from Tire Rack going back a number of years.
Easy vehicle selection, quality reviews and comparison features
Prompt and Accurate with every order. I have recommended Tire Rack to friends
I have always had great service from Tire Rack. I once had to make a road hazard claim and that was carried out very smoothly.
I've always been happy getting the right tire at a fair price, quick and free shipping. The only exception was this purchase 16" 2023 date coded RE-71 RS (in Feb of 2025), I'm very happy with the all my tire rack purchases. No one else had date coded tires either. It's a sign of the times, 16" wheel performance tires are getting harder to purchase.
Easy to order. Customer service called to confirm I had the right tire selection as they had not seen this selection for the car that needed the tire.
Always correct and on time. Everything is included to mount new tires.
Super easy fast delivery great product cheaper than stores or other online places.
I have ordered many tires from Tire Rack for sports cars to SUVs to trucks. All have been perfect and no delivery problems. Prices are good too.
Thanks for another great purchase. It's always easy to find what I need.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear your experience with us was not to your satisfaction! Will you please send your order number and details of your experience to [email protected]? We'd like to look into this.