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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Always have had a good experience when using Tire Rack. This is my 3 or 4 time using and I have never had a problem
Great purchase. Easy purchase. Easy delivery. Great road damage warranty.
I have bought multiple sets of rims with no issues, and now tires and I'm happy with pricing and quality
Feels the same to me maybe a little more help and info on installation but other than that looks and feels the same.
Great tire prices and fast delivery! I've been using this company for a few years now and they are great.
Tires and install were good, tebate was never received even after speaking to customer service, email was sent with a promotional rebate that did not work!
At first i was not clear on how to order tires online because I'd rather see them in person. However, the site has an abundance supply of tires that i desire and also referred some freinds to the site.
Same experience as last time. Prices are good and free shipping.
Never had a issue with Tirerack. I use their website all the time for tire specs and order most of my tires from them. I have also used their mobile install service with great luck.
My go to is ALWAYS tirerack!
The experience was great and this is not my first time using Tierra k
The tires were delivered to the installer with no problem and all I had to do was make an appointment for the installation.
Tires were purchased and they were sent to the installer. All I had to do was make an appointment with them to install the tires. The tires were excellent and served me well.
I'm a serial repeat buyer with Tire Rack and they always provide superior customer service if I have any questions. No matter what product you are buying, they will take care of you if you have any questions or concerns.
Always easy to navigate the web site and find tires that are a good match for my car & needs.
I dislike your standard practice of removing discount tire as a shipping option when buying non oem sizes that work with aftermarket wheels, there should be a provision for this to save time at checkout rather than having to decouple the system that notifies discount tire of my order and installation day
I have been using tire rack for years, and I love love love this company...
I have always felt That I received a good deal when purchasing here.
The tires arrived on time and enjoyed the ride
The price was ok
The step by step process of selecting a wheel and tire package is unmatched.
You receive suggestions, alerts on issues with installation, and the tools needed for easy at-home installation (if desired)
They seem to always have the tires I want available, please shipping is a breeze
Website is easy to search, not bogged down by too many links.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


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