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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,779 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good price and service
February 24, 2025

Always have had a good experience when using Tire Rack. This is my 3 or 4 time using and I have never had a problem

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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Easy to purchase.
February 24, 2025

Great purchase. Easy purchase. Easy delivery. Great road damage warranty.

Date of experience: February 14, 2025
Oregon
1 review
0 helpful votes
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Great quality and costemer service
February 24, 2025

I have bought multiple sets of rims with no issues, and now tires and I'm happy with pricing and quality

Date of experience: February 14, 2025
Massachusetts
1 review
0 helpful votes
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Works great
February 24, 2025

Feels the same to me maybe a little more help and info on installation but other than that looks and feels the same.

Date of experience: February 14, 2025
Cyprus
1 review
0 helpful votes
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I only buy tires from Tire Rack
February 24, 2025

Great tire prices and fast delivery! I've been using this company for a few years now and they are great.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Fail on providing rebate
February 24, 2025
Updated review

Tires and install were good, tebate was never received even after speaking to customer service, email was sent with a promotional rebate that did not work!

Date of experience: February 14, 2025
Elise B. — TireRack Rep
over a year old

We appreciate you bringing this to our attention, and a member of our team will be reaching out.


Good so far
April 7, 2024
Previous review

Good so far.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Nerve racketing but rewarding.
February 24, 2025
Updated review

At first i was not clear on how to order tires online because I'd rather see them in person. However, the site has an abundance supply of tires that i desire and also referred some freinds to the site.

Date of experience: February 14, 2025

Just a little confusing
February 21, 2025
Previous review

Just a little confusing

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Easy to navigate website
February 24, 2025

Same experience as last time. Prices are good and free shipping.

Date of experience: February 14, 2025
North Dakota
1 review
0 helpful votes
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Fantastic overall experience as aways
February 24, 2025

Never had a issue with Tirerack. I use their website all the time for tire specs and order most of my tires from them. I have also used their mobile install service with great luck.
My go to is ALWAYS tirerack!

Date of experience: February 14, 2025
Virginia
1 review
0 helpful votes
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Good sale
February 24, 2025

The experience was great and this is not my first time using Tierra k

Date of experience: February 14, 2025
New Jersey
1 review
0 helpful votes
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Excellent
February 24, 2025
Updated review

The tires were delivered to the installer with no problem and all I had to do was make an appointment for the installation.

Date of experience: February 9, 2025

Excellent
February 19, 2025
Previous review

Tires were purchased and they were sent to the installer. All I had to do was make an appointment with them to install the tires. The tires were excellent and served me well.

Date of experience: February 8, 2025
Missouri
1 review
0 helpful votes
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Orders
February 24, 2025

Everything was fine with my previous order and had zero issues

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Tire Rack is the best
February 24, 2025

I'm a serial repeat buyer with Tire Rack and they always provide superior customer service if I have any questions. No matter what product you are buying, they will take care of you if you have any questions or concerns.

Date of experience: February 14, 2025
South Carolina
1 review
0 helpful votes
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Always easy to navigate the web site and find tires that are a good match for my car & needs.

Date of experience: February 14, 2025

Always great
October 10, 2024
Previous review

Always great

Date of experience: September 30, 2024
Utah
1 review
0 helpful votes
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Shipping
February 24, 2025

I dislike your standard practice of removing discount tire as a shipping option when buying non oem sizes that work with aftermarket wheels, there should be a provision for this to save time at checkout rather than having to decouple the system that notifies discount tire of my order and installation day

Date of experience: February 14, 2025
New Jersey
1 review
0 helpful votes
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It's so easy...
February 24, 2025
Updated review

I have been using tire rack for years, and I love love love this company...

Date of experience: February 14, 2025

For years I have loved this company..
November 22, 2024
Previous review

I have always felt That I received a good deal when purchasing here.

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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Best service
February 24, 2025

The tires arrived on time and enjoyed the ride
The price was ok

Date of experience: May 18, 2022
Texas
1 review
0 helpful votes
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Online purchasing with ease
February 24, 2025

The step by step process of selecting a wheel and tire package is unmatched.
You receive suggestions, alerts on issues with installation, and the tools needed for easy at-home installation (if desired)

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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They seem to always have the tires I want available, please shipping is a breeze

Date of experience: February 14, 2025
Georgia
2 reviews
0 helpful votes
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Good Products at Good Prices
February 24, 2025

Website is easy to search, not bogged down by too many links.

Date of experience: February 14, 2025