Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very quick and easy. Delivery was as promised. Tires performed well and had great winter traction for an all season. Perfect choice.
Easy process, plenty of options/choices. Usually have rebates to offer as well.
Finding the right size and fit was really easy. Was notified of parts needed for installation before ordering. Order was delivered on time. Quality and price was excellent.
Great easy to navigate and easy to use, good price and good payment plans
Easy to navigate and understand, payment options are good, and affordable products
Have previously ordered two sets of tires from TireRack.com. Quick delivery, excellent selection and great prices.
I've ordered from tire rack many times, always the best price and they ship it right to my installer for free!
I have ordered from Tire Rack 4 times now. Always easy to find what I am looking for and super fast delivery on top of great deals. I highly recommend buying tires through Tire Rack
Tires delivered as scheduled. Love the website. Able to easily compare brands and find the right one.
Have ordered tires for my truck my hot rod and my daily drivers. Always an excellent experience
Excellent service and tires. The tires performed better than I expected.
I love that tire rack has the best prices. You also take my rarely accepted Goodyear card. Today is my birthday and I ended up with a flat. Due to your pricing I was able to afford all 4 new tires.
I always shop Tire Rack. Probably the 6th or 7th 4 tire purchase. Tons of choices, decent prices!
Excellent and outstanding service rendered to customer. I will definite advise my friends of Tire Rack performance.
2 day shipping to Hawaii at reasonable rates -- best tire selection anywhere
Competent help, array of options w prompt delivery, quality products
Love that I can only get what works for my car so it's less hassle thinking about that
Bought tires 2 years ago...again today. Best deal around..
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

