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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,884 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Quick delivery.
March 1, 2025

Great choices reasonably priced. I have had very good experience.

Date of experience: February 19, 2025
Indiana
1 review
0 helpful votes
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Love ordering from Tire Rack!
March 1, 2025

Click, order, receive tires...no wait. Very easy and cost critical.

Date of experience: February 19, 2025
North Carolina
1 review
0 helpful votes
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Always A Good Experience
March 1, 2025

Tire reviews, videos, comparison ratings, price comparisons all in on place makes ordering the right tire easy.

Date of experience: February 19, 2025
North Carolina
2 reviews
0 helpful votes
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Great Service.
March 1, 2025

My previous experience was great. My car tire was. In bad shape.

Date of experience: February 19, 2020
Florida
1 review
0 helpful votes
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Hard to find all the tires
March 1, 2025

You offer 3 tires you recommend, when I wanted to see all the tires, it was hard to find the button to get that option.

Date of experience: February 20, 2025
Maryland
1 review
0 helpful votes
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Easy
March 1, 2025

Simple and fast been shopping here for a long time! Always had a good experience!

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
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Great Experience
March 1, 2025

Great experience...from start to finish. I will use Tire Rack again.

Date of experience: February 27, 2025
Tennessee
1 review
0 helpful votes
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Customer service was unable to resolve Tire Rack's inability to process my credit card, basically blamed credit card company.

Date of experience: February 18, 2025
Massachusetts
1 review
0 helpful votes
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Excellent customer service
March 1, 2025

Spoke w/ Jonas at ext 4828 today who helped me pick out the tires and recommended size for wheel i just ordered. He was super helpful and professional

Date of experience: February 19, 2025
Pennsylvania
1 review
0 helpful votes
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Great service received on time when needed
March 1, 2025
Updated review

Same scenario, needed a tire shipped to installer as they could not get.tire. Was sent quickly an on time. I will always use Tire Rack for any tire need.

Date of experience: June 6, 2024

Easy quick
November 25, 2024
Previous review

Easy quick. Had what I needed at a good price comparative to others. Website was easy to manipulate an use. I'll let ya know how delivery goes lol but I expect 5 stars. :)

Date of experience: November 14, 2024
Florida
1 review
0 helpful votes
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Great
March 1, 2025

Easy and helpful app. Prices are very competitive with other companies love the fax that it is free shipping.

Date of experience: February 19, 2025
Indiana
1 review
0 helpful votes
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Not the wheels I was looking for, but they were what was available in set of 4.

Date of experience: February 25, 2025
New York
1 review
0 helpful votes
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Great
March 1, 2025

Great company to deal with. Helped me get back on the road yay

Date of experience: February 19, 2025
New York
2 reviews
0 helpful votes
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Good
March 1, 2025

Great, wish there was an installer closer to me and prices were higher the others but without 0% affirm option

Date of experience: February 19, 2025
Tennessee
1 review
0 helpful votes
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Easy, worry-free experience
March 1, 2025

This was an easy experience! My tires delivered direct to the store and with an appointment scheduled, it took no time at all. I was greeted the moment I walked in and everything went smoothly from there. Tire direct made the whole process simple.

Date of experience: February 28, 2025
New Jersey
1 review
0 helpful votes
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Great service
March 1, 2025

I like the reviewers on this site. It was helpful for selecting the right tires

Date of experience: February 25, 2025
Georgia
1 review
0 helpful votes
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Best Deal
March 1, 2025
Updated review

I'm always very satisfied with TireRack. I don't have to wonder if the tires and service is good. Everything is always fast and true!

Date of experience: February 19, 2025

Always have been great!
July 11, 2024
Previous review

Always have been great!

Date of experience: June 30, 2024
Tennessee
1 review
0 helpful votes
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I've been buying from Tire Rack since we ordered AVS Intermediates out of Car & Driver magazine adds in the 90's.

Date of experience: February 19, 2025
New Jersey
1 review
0 helpful votes
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Easy to get tires i prefer
March 1, 2025

There are tires i prefer and alot of places dont carry them. Tirerack makes it easy to get them.

Date of experience: February 19, 2025
Michigan
1 review
0 helpful votes
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Amazing experience.
March 1, 2025
Updated review

It was easy, simple and glad they have you input your vehicle info. Cheaper price from where I looked. Just an overall great experience. Will definitely start ordering my tires from tire rack for sure.

Date of experience: February 22, 2025

It was easy, simple and glad they have you input your...
February 23, 2025
Previous review

It was easy, simple and glad they have you input your vehicle info.

Date of experience: February 12, 2025