Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been buying from Tire Rack for years now ever since I realized how easy it actually is to mount and dismount tires (Low profile excluded). Enjoy the super easy shopping alongside great shipping service on tires that aren't normally carried in my area. What's even better is I can insure the job is done correctly and the tires balanced perfectly this way rather than hoping the high school kid did it correctly.
Website experience is pleasant and payment options are great!
Great experience uygiuygo7uyjhbluihbiluhbiiuhbiuhuioluy
At least my 5th? Set of tires from Tire Rack. Says it all. Plus tires for work trucks...
Purchased several times. Coming here for years to do business
You won't find better prices, faster shipping especially for free.
Good experience as well with previous orders. Things have gone well.
Lots of tires and wheels purchased over the years never had a problem
I've purchased many sets of tires, wheel & tire packages, brakes, and suspension for my vehicles from Tire Rack. Every interaction with their phone and chat representatives as well as folks at their DE Distribution Center is top notch. I also greatly appreciate their tire reviews, crowd-sourcing of real-world performance feedback & data, and ranking system--it's such a valuable resource when making a decision on the ONE thing that keeps our cars & trucks planted on the ground. Now start doing motorcycle tires!
I've always had excellent service with Tire Rack - never a problem
Prices are good and the tires arrived the next day to my selected installation location.
Got my tires fast and free shipping. The order was correct and i like the Website.
Just love this site. So much information from the website from website owners to knowledgeable customers with in-depth tire reviews. Makes it easier to know I made the correct tire choice.
Thank you for making the process fast and easy to use! I also appreciate how simple is to make sure it's the correct fitment for my car!
Simple, found right what I was looking for. Easy to navigate website.
Installer accidentally gave me the wrong tire link, coordinating the return was easier than most. Appreciate the assistance!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

