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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,837
shipping
28,801
quality
29,361
This company responds to reviews on average within 1 day

Instant Feedback

531,043 reviews

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New Jersey
1 review
0 helpful votes
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I love tirerack
March 9, 2025

I am going to give them 5 stars for their good customer service. I have six cars and I only use tire rack to buy tires.

Date of experience: February 27, 2003
Florida
1 review
0 helpful votes
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Good service
March 9, 2025

Efficient delivery. And very good and fresh tires. You can also pick up yourself.

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Good service
March 9, 2025

Good site experience, prompt delivery no issues during installation

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
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Quick, easy and pain-less
March 9, 2025

Whole process was simple and the pick-up process was simple

Date of experience: February 28, 2023
Illinois
1 review
0 helpful votes
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Easy
March 9, 2025

Purchasing was easy once you decide what you want. Delivery was quick.

Date of experience: May 5, 2019
New York
1 review
0 helpful votes
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Fast shipping and a good selection. Tire Rack always has what I need

Date of experience: March 6, 2025
New Jersey
1 review
0 helpful votes
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Always easy to pick up tires, great customer service. Thank you!

Date of experience: February 27, 2025
California
1 review
0 helpful votes
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Easy to order
March 9, 2025

3 or 4th time I have ordered from you. A++
Great selection and easy checkout

Date of experience: February 27, 2025
Alabama
1 review
0 helpful votes
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On time
March 9, 2025

This is my second order and the first was excellent. On time fast shipping!

Date of experience: February 27, 2025
Colorado
1 review
0 helpful votes
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Decent
March 9, 2025

Tire Rack is a great way to buy wheels. The folks that work there are knowledgeable and helpful. Not five stars because so many products are cheap chinese made wheels and they simply will not hold up. Hit a pothole and your wheel will break. Happy with the "get what you pay for" model of sales that the Rack offers though so 4 stars.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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Great products and easy to order
March 9, 2025
Updated review

I would like to have Black valve stems to match my wheels. That would be nice!

Date of experience: February 27, 2025

Prices are outrageous!
March 5, 2024
Previous review

Prices are outrageous! Ugh!

Date of experience: March 4, 2024
Pennsylvania
1 review
0 helpful votes
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Good Value for great tires
March 9, 2025

Online ordering was straight-forward and tires delivered on time to installation facility.

Date of experience: February 1, 2024
Pennsylvania
1 review
0 helpful votes
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No problems so far.
Hit a curb last week. Tire stayed inflated but there was a chunk of sidewall gone. Car only has 15k miles so I wanted to replace the tire with an OEM matching one.
Ordering was simple, scheduling the tire install was easy at the same time as tire purchase. Pep Boys tire install experience was fine.
Toyo Open Country OEM tires on 2022 Rav4 have been good - overall probably better than expected for first 15k miles.

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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Great
March 9, 2025

Overall great experience and great pricing. Thank you. Thank you.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Fast and Easy
March 9, 2025

Placed my online order it was fast and easy. I will keep using their website!

Date of experience: February 27, 2025
Maryland
1 review
0 helpful votes
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Tires
March 9, 2025

Always easy to order and fast delivery. The prices are always in line.

Date of experience: February 27, 2025
Florida
1 review
0 helpful votes
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Ordering products from Tire Rack is quite simple but if you try and utilize their warranty for road mishaps (especially in Florida) it can be quite cumbersome. It is not mentioned that you have to front the money and they will reimburse you after the fact...which can be costly. On my other vehicleI have run flats which on the low end can come out to 500 per tire so to replace two...1,000 up front and to wait for a check after the fact is quite taxing

Date of experience: October 10, 2023
Texas
1 review
0 helpful votes
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Na
March 9, 2025

I have nothing to say, leave it alone please, this is a pain to fill

Date of experience: January 20, 2025
Louisiana
2 reviews
0 helpful votes
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Timely, fair and they work very hard to ensure you have a good outcome.

Date of experience: February 27, 2025
Virginia
1 review
0 helpful votes
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Great place to shop for tires
March 9, 2025

Great tires at a reasonable price! Website was also very easy to navigate. Thanks Tire Rack!

Date of experience: February 27, 2025