TinyDeal
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TinyDeal Reviews Summary
TinyDeal presents a mixed reputation, with some customers praising the affordability and quality of products received in a timely manner, particularly from their German warehouse. However, a significant number of reviews highlight severe shortcomings in customer service, particularly concerning refund processes and order fulfillment. Many customers express frustration over long delivery times, lack of communication, and difficulties in obtaining refunds for undelivered or defective items. The overall sentiment suggests a need for improved customer support and transparency, as well as better inventory management to enhance customer trust and satisfaction.
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They have a good array of products and prices are low. The shop works good and comfortable. Shipping is free for most items. So you don't have to do big orders at once. Shipping time from china to germany is acceptable (mosty about 3 weeks) and solid. Support works fast and accomodating - was satisfying for me.
Ordered a lot of goods there, from little gadgets up to Oukitel K6000Pro. Quality is mostly adequat to the low prices, but ofter better than you can expect.
I will do it again and again...
I was bay smartphone and has very positive experience with Tinydeal. Good service, good products. Thank you.
Tinydeal, simply is the best site for shopping.
Really you will enjoy shopping here, join us guys
Very happy with the purchase, I'll buy more stuff in the future. The delivery was a bit late but it came safe and the product was as described.
Thank you
I do purchase in several sites of china and never had this type of problem, the Tinydeal is the unique one until now to sell and it takes to deliver because it no longer has the item in stock.
Seriedad en los envíos, llegó antes de lo esperado, y buen producto, el teléfono cumple con lo descrito. Muy contento
I have had a lot of virus since I bought this Lenovo Vive Shot Z90-7. It is not the first time i buy a smartphone online, but it is the first time I have had this problems. Result: bank number accounts stolen and money stolen.
Other problems: bad translation (a lot of things in chinese), some apps don't get updated, the gallery APP is awful. In conclusion, what could have been an excelent smartphone, turned out to be the worst possible.
For real: don't buy stuff on Tinydeal and of course, don't buy this smartphone, it's dangerous!
Dear Tiago A.
Sorry to see this review about your bad shopping experience. The phone was tested to work well before shipment. There should be something to check and confirm before we could give you a solution. We have related staffs to follow it up with you. Please check the email we sent you and reply it. Thank you so much for your understanding. We suggest that next time you could contact our customer service for some confirmation firstly.
Thank you so much.
Best regards
Tinydeal Team
Fast shipping, detailed description, goods with excellent quality. They have a good selection of interesting, unusual items.
I received phone and it functioned normaly for few hours. After first recharging the phone is not working anymore.
Two professionals said that it has the motherboard issue and I want to return the phone.
Today is 22. Day of my dispute with tinydeal. All that they say is we are very sorry and do not want to return money.
I'm very satisfied with mobile phone Xiaomi redmi note 4 phone I ordered and really fast delivery. It was a pleasure to shop in your web store.
Serious site. Product arrived in almost 3 days. The phone works really fine. A lot of memory and easy to configurate. It is my first Asus and I am really happy with it.
I BUY A MOBILE WITH YOU AND TO RECEIVE IT AND OPEN THE PHOTO CAMERA DID NOT FUNCTION. SEND EMAIL TO SOLVE IT AND I'M STILL DEPRIVING AN ANSWER. LOST MONEY AND NO MOBILE
Dear Tania,
Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. We would like to look into this for you and give you an answer. Please don’t worry, we won’t deceive any single customer. And please be assured that we are never stop improving our service system and provide better service. Please check the email we have sent to you.
Sorry for your unhappy experience again, hoping for your kindly understanding.
Thank you.
Best Regards,
TinyDeal Team
Still waiting 2 months after order place. 2nd time order never received. When questioned received total BS, mail issues, 3 different trackings #'s none could be verified. When asked for refund, said NO, Will never order from here again. If you like throwing money away, shop here
Dear MICHAEL,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
Would you please provide us the order number or email us at [email protected] with your order details so that we can check out more details for you? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Thank you.
Best Regards,
TinyDeal Team
El tiempo de envío ha sido correcto, pero el movil comprado el año pasado ha sido reparado 3 veces en la garantía. Primero empezó a fallar la pantalla, después el vibrador y por último ardió mientras cargaba la batería. El movil costó 210 y me dieron 25 por las molestias para comprar otro movil. No me pareció justo que me dieran 25 por un movil que me costó 210 unos meses antes. En Aliexpress ofrecen 1 año de garantía con sustitución. No volveré a comprar en ésta tienda.
Dear Cristian,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you please provide us the order number or email us at [email protected] with your order details so that we can check out more details for you? We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Thanks.
Thank you.
Best Regards,
TinyDeal Team
I like this website since 3 years. I order some items every month. SAV team is very intelligent to unstertand my questions about any problem.
Fast delivery, without any problems. Quality as promised. We are very satisfied, many thanks. There is nothing more to say.
From the business
TinyDeal China online shop free shipping, shopping for cheap new Android Smart Phone, Electronics Gadgets, Car Accessories, Game Gadget, Toys, Gifts, Watches, Jewelry, Clothing from the best china wholesale supplier sotre
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jorge H.
We are sorry to hear your unhappy shopping experience. It is better to tell us the order number so that we could look into it. Specific staffs will follow it up, Please kindly forgive if there is inconvenience. We will do it better in the future.
Thank you
Best regards
Tinydeal Team.